Scan.com is the digital health scale-up making diagnostics accessible, fast, and transparent. They are seeking a Senior RPA Integration Engineer to design and deploy RPA solutions that connect imaging center scheduling systems to their internal platform, enhancing operational efficiency and patient throughput.
Responsibilities:
- Design, build, and maintain RPA bots that extract appointment time data from imaging center RIS platforms and trigger downstream patient scheduling workflows
- Navigate a diverse landscape of RIS systems, building resilient screen-scraping and data extraction logic that handles UI inconsistencies across vendors
- Develop robust error handling and exception management architecture, including structured exception queues, retry logic, alerting, and human-in-the-loop escalation workflows
- Build data validation and reconciliation layers that verify the accuracy of data transferred between systems, preventing downstream issues like appointment mismatches and scheduling errors
- Partner with operations, engineering, and imaging center partners to secure system access, credentials, and the technical information needed to build effective integrations
- Document all workflows, decision logic, edge cases, and process maps with the explicit goal of creating the foundation for future agentic AI automation
- Live RPA integrations running reliably across 50+ imaging center RIS platforms, with a measurable reduction in manual scheduling data entry
- A scalable, templatized bot architecture is in place that enables new imaging center integrations to be deployed in days, not weeks
- Exception handling and monitoring infrastructure that maintains 99%+ data accuracy between RIS systems and Scan.com’s product, with clear escalation paths for failures
- Comprehensive documentation of every integrated RIS workflow, decision tree, and edge case, creating a ready-made knowledge base for the transition to agentic AI automation
- A clear technical roadmap, built in partnership with the CPTO, for evolving from deterministic RPA to intelligent automation as the company scales
Requirements:
- Production experience with RPA platforms such as UiPath, Automation Anywhere, or Power Automate, specifically building bots that interact with web-based and thick-client applications. Bonus if you've worked in Citrix or remote desktop environments
- Proficiency in Python for scripting, data transformation, and extending RPA workflows beyond what native rolling supports
- An API-first mindset paired with RPA pragmatism: you default to HL7, FHIR, or direct API integration where available, but know when and how to fall back to UI automation
- Hands-on familiarity with navigating healthcare RIS/PACS platforms, with an understanding of how appointment scheduling data is structured and surfaced across different vendor UIs
- Strong skills in screen-scraping and data extraction from unstructured or inconsistent user interfaces, including building resilient selectors that survive vendor UI updates
- A track record of designing robust error handling and exception management systems, including retry logic, alerting, and structured escalation workflows rather than bots that silently fail
- Experience building data validation and reconciliation processes that confirm accuracy across systems
- Strong documentation habits and a mindset oriented toward building for handoff, understanding that your work today creates the foundation for agentic AI automation tomorrow
- A testing mindset applied to automation: you write tests for your bots, and validate outputs systematically, and don't consider a workflow dont until failure modes are covered
- Experience managing bot portfolios across dozens or hundreds of target systems, thinking in templatized architectures rather than one-off builds
- Comfort navigating stakeholder relationships to secure system access and technical cooperation from external partners