Pam is the fastest-growing voice AI platform for auto dealerships, handling millions of calls and driving revenue for over 500 dealerships. They are seeking a Senior Software Engineer to own a new product line, taking a working MVP from the CTO and scaling it into a reliable system while engaging in full-stack development and data modeling.
Responsibilities:
- Own the Product: Take over from the CTO as primary engineer. This becomes your product
- Productize: Turn a working MVP into a reliable, scalable, maintainable system. Handle edge cases, add observability, make it operable
- Prompt Engineering: Own the AI behavior — build guardrails, tune conversations, improve over time
- Data Modeling: Understand and extend a complex orchestration system. Build new entities that fit into existing primitives
- Full-Stack Development: Build dashboards, analytics, integrations, multi-channel features
- Data Analysis: Instrument for reporting, make decisions based on what the data shows