CVS Health is dedicated to building a more connected and compassionate health experience. The Staff Cloud Infrastructure Engineer will design, implement, and maintain the infrastructure and services that support the organization’s operating systems, collaborating with cross-functional teams to ensure reliability, security, and scalability.
Responsibilities:
- Design and maintain secure, scalable cloud and on-premises (Kubernetes, VMWare, OpenShift Virtualization) infrastructures
- Collaborate with key stakeholders to identify platform requirements and architect resilient solutions across cloud environments
- Implement security controls aligned with industry standards (e.g., NIST, CIS, HIPAA)
- Oversee the implementation of Infrastructure-as-Code (IaC) tools like Terraform or Ansible to ensure consistent infrastructure deployments
- Develop automation to streamline the provisioning, management, and maintenance of infrastructure resources
- Automate at least 50% of all L1 support tickets to enable more efficient operations
- Build and maintain monitoring frameworks to ensure continuous observability and performance tracking of Linux and cloud systems
- Spearhead efforts to retire legacy systems and standardize tools across 25% of Tier 1 applications
- Provide Level 4 incident response and lead root cause analysis for critical issues to ensure rapid resolution and minimal downtime
- Coordinate with operations and security teams during incident responses and vulnerability management
- Participate in on-call rotations to maintain infrastructure availability and support escalations
- Evaluate new technologies and recommend improvements to enhance scalability and reduce costs
- Drive efforts to modernize infrastructure by automating software deployments and updates, accelerating delivery cycles
- Reduce production support labor hours by 35% through process improvements and self-healing solutions
- Maintain up-to-date documentation for automated solutions and infrastructure configurations
- Mentor junior engineers and promote a continuous learning culture within the team
Requirements:
- 7+ years of experience in cloud infrastructure design, implementation, and operations
- 5+ years of experience in a public cloud platform (AWS, Azure, GCP) and private cloud technologies (e.g., VMware, RedHat OpenShift Virtualization)
- 5+ years of experience with technologies (Helm, Kustomize, Github, Docker, ArgoCD, and Kubernetes) and configuration management tools (e.g., Terraform, Ansible, PowerShell)
- Experience automating workflows and processes for infrastructure as code
- Knowledge of DevOps principles, microservices, and container orchestration tools like Kubernetes
- Certifications in Data Science, Big Data Engineering, or Cloud Technologies (AWS Solutions Architect, Azure Administrator, etc.)
- Proficiency in scripting languages (Python, Bash, PowerShell) to automate infrastructure tasks