Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. The Director, DevOps plays a key role in leading the strategy, execution, and continuous improvement of DevOps capabilities across Priority’s technology environment, responsible for building and scaling infrastructure, CI/CD pipelines, and engineering practices that improve reliability, efficiency, and delivery speed.
Responsibilities:
- Lead and mentor a team of DevOps engineers, ensuring best practices in automation, cloud infrastructure, and CI/CD
- Collaborate with development, QA, and IT teams to streamline deployments and optimize system reliability
- Oversee infrastructure as code (IaC), monitoring, and security implementations
- Drive continuous improvement in DevOps processes and culture
- Evangelize DevOps best practice and technologies, working closely with development teams to drive adoption
- Ensure high availability, performance, and security of applications and infrastructure
- Evaluate and implement new tools, technologies, and methodologies to enhance efficiency
- Keep up to date with industry trends and competitor products
- Measure and analyze product success using relevant KPIs (uptime, cost, adoption)
- Act as the subject matter expert for internal teams regarding product direction and supported use cases
- Estimate costs, build business cases, and assist with budget creation
Requirements:
- 10-15 years of experience
- 3-5 years of management experience, ideally with a focus on technical/infrastructure products
- 3-5 years of experience as a software engineer, DevOps engineer, or systems architect
- Strong expertise in AWS technologies (EKS, MSK, VPC, RDS, etc)
- Significant hands-on experience with CI/CD tools (Jenkins, TeamCity, Octo, GitHub Actions)
- Proficiency in infrastructure as code (Terraform, Ansible, CloudFormation)
- Strong scripting and automation skills (Python, Bash, PowerShell)
- Excellent problem-solving, communication, and leadership abilities
- Can work comfortably in JIRA following the Agile methodology
- Ability to lead cross-functional teams and collaborate effectively
- High resilience and the ability to manage change
- Experience leading global, distributed DevOps or platform engineering teams
- Experience driving DevOps transformation or large-scale infrastructure modernization initiatives
- Familiarity with site reliability engineering (SRE) principles and practices
- Experience managing budgets, cost optimization, and vendor relationships in cloud environments
- Experience operating in high-growth or enterprise-scale environments