HubSpot is an AI-powered customer platform, and they are seeking a Staff Product Designer to join their Foundry team. The role involves designing emerging products that solve real go-to-market jobs for small businesses, with a focus on AI-native interactions and rapid prototyping.
Responsibilities:
- Design end-to-end product experiences—from initial concept through launch and iteration
- Lead zero-to-one exploration, shaping ambiguous ideas into clear product directions
- Define and optimize activation and early value moments (e.g., delivering value in minutes)
- Rapidly prototype and test ideas to build conviction and gather real user feedback
- Design AI-native interactions, including conversational flows, system behavior, and feedback loops
- Simplify complex problems into intuitive, easy-to-use experiences for small business users
- Partner closely with product, engineering, and research to shape both strategy and execution
- Contribute to new UX paradigms as AI reshapes how software is built and experienced
Requirements:
- 8+ years of product design experience, with a focus on early-stage or ambiguous problem spaces
- Experience designing zero-to-one products or leading major new product bets
- Experience working in startup or highly iterative, fast-moving environments
- Strong product thinking, especially around onboarding, activation, and user value
- Comfort operating in ambiguity and defining problems before solving them
- Ability to connect user needs, business opportunities, and technical possibilities
- Experience in AI-native product design
- A builder mindset—you prototype, test, and learn by doing
- Ability to simplify complex systems into intuitive experiences
- Strong collaboration and influence across cross-functional teams
- AI-native fluency. You use AI daily, not as a novelty, but as infrastructure. You have a deep understanding of what models can and can't do, where they break, and how to design around those limits
- A hacker spirit. You prototype before you plan. You'd rather test an idea with real users this week than spend a month getting alignment
- First-principles thinking. You navigate ambiguity by going back to what's true, not what's been done before
- Deep user empathy for small businesses. You understand what it's like to wear multiple hats, to be the same person qualifying leads, running sales calls, and managing the website
- Intellectual curiosity without ego. You're comfortable asking questions and learning independently
- Founder-level ownership. You don't wait for permission. You experiment, you ship products, you get things done