Bilingual Customer Service Representative - Spanish-English - Remote USA

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a Spanish-English Bilingual Customer Service Representative, you will resolve escalated or complex customer calls and ensure an exceptional customer experience.

Responsibilities:

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Requirements:

• 6 months or more of customer services experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet (>15 mbps)