Product Manager, Notary Connect

Snapdocs is transforming the U.S. mortgage market with innovative workflow software and AI-driven automation. The Product Manager for Notary Connect will lead the product's roadmap and strategy, focusing on automating and digitizing notarization processes while collaborating with cross-functional teams to drive business results.

Responsibilities:

• Own roadmap, discovery, and delivery for a meaningful portion of Notary Connect with end-to-end accountability for outcomes
• Drive the automation strategy to reduce manual coordination in the scheduling and order management workflow, working closely with data science, engineering, and operations
• Lead product expansion into new verticals, synthesizing customer conversations, market signals, and competitive dynamics to identify where NoCo can win beyond mortgage
• Partner with engineering and customers to expand workflows to support other signing & notarization needs beyond in-person mobile notarizations
• Develop deep knowledge of our product and user experience by spending time with the operations team and our notary network
• Own communication and documentation to drive our product roadmap and builds for engineering, customers, and executive audiences
• Contribute to pricing, packaging, and go-to-market decisions in partnership with marketing and go-to-market leadership
• Collaborate across customer success, implementation, and sales to ensure new capabilities land and drive adoption

Requirements:

• 3–5 years of combined experience in product management and management consulting, with at least 1–2 years in a PM role
• Demonstrated analytical rigor: ability to structure ambiguous problems, quantify tradeoffs, and drive prioritization with large data sets
• Track record of owning outcomes: experience where you were accountable for a business result, not just shipping features
• Startup or scale-up experience (Series C or earlier preferred): comfort operating independently and building things from scratch without heavy support layers, thrives in ambiguity
• Strong writing skills: executive-ready documentation and communication is a core expectation in this role, not a nice-to-have
• Experience in or adjacent to financial services, real estate, legal tech, automotive, or similarly complex regulated industries is a plus
• Experience with vertical SaaS, two-sided marketplaces, or operations-heavy products is a plus
• Analytical Horsepower. You are as comfortable in a spreadsheet as in a PRD. You can build a business case, model tradeoffs, and present findings to a CFO or a customer with equal clarity
• GM Mindset. You think like an owner, not an order-taker. You're drawn to the full scope (e.g., what we build and why, how we price and distribute it, how we measure impact, how we iterate to maximize outcomes) and you hold yourself accountable for business results, not just features
• Cross-Functional Credibility. You earn trust from engineers, designers, operators, and go-to-market teams alike. You don't throw requirements over the wall — you build shared understanding and align people around a clear direction
• AI Pragmatism. You have meaningfully built AI into how you work to drive higher quality and effectiveness. At Snapdocs, AI-first is the standard, not the aspiration