Resolve AI is a company focused on building an autonomous AI Production Engineer to improve software maintenance and troubleshooting. The Product Designer will own the design process for the product, collaborating closely with engineering and product teams to create innovative solutions and enhance user experiences.
Responsibilities:
- Own design end-to-end for major surfaces of the Resolve product, from early problem framing through shipped pixels
- Prototype to think
- Turn fuzzy problems into something tangible fast, then use it to pressure-test ideas with the team and with users
- Define new interaction patterns for AI in production
- Partner closely with engineering and product
- Sit in the same room (virtual or otherwise), shape the work together, and keep the throughline coherent as the product evolves
- Talk to users constantly
- Run your own research, sit in on incidents, dogfood the product, and bring what you learn back into the work
- Raise the bar on craft across the team
- Sweat typography, hierarchy, motion, and the small details that make software feel deliberate rather than assembled
- Contribute to and evolve our design system as the product surface area grows
- Use AI as a thinking and making partner
- Move faster on exploration, go deeper on quality, and be clear about the decisions behind the work
Requirements:
- 5+ years designing complex software products, ideally in technical or developer-facing domains
- Strong command of the fundamentals: interaction design, information architecture, complex flows, hierarchy, typography, and color
- Deeply curious about users, but biased toward action
- Adaptable
- Comfortable moving fast on rough ideas one day and going deep on a single flow the next
- See AI as a tool that sharpens your thinking, not a substitute for it
- Can explain why a design decision was made, regardless of how it got there
- Want to work at the 0-to-1 stage, where the patterns don't exist yet and the work you ship defines the category
- Can take a prototype past Figma when it helps the idea land
- Observability, data tooling, infra, or AI products are a strong plus
- Data visualization and model content design are bonuses
- Bonus: fluency with a design engineering toolset (React, Tailwind, Framer, or similar)