Adobe is transforming how State & Local Government agencies engage with constituents, modernize operations, and deliver digital services at scale. The Enterprise Account Manager will operate within a highly installed customer base, focusing on unlocking new use cases and expansion opportunities within existing accounts.
Responsibilities:
- Own a named territory of State & Local Government accounts, driving both retention and expansion
- Build and complete account plans that go beyond IT by aligning with business users
- Create pipeline by uncovering 'non-obvious' opportunities within an installed base, not relying on inbound demand
- Lead multi-threaded sales motions, engaging technical, business, and executive collaborators simultaneously
- Position Adobe’s solutions as platform-level value, not point products
- Navigate government procurement cycles (RFPs, cooperative contracts, budget timing) with precision
- Drive deal progression with clear next steps, economic buyers, and close plans
- Partner with internal teams (pre-sales, product, marketing) and external partners (Carahsoft, SHI, etc.) to orchestrate complex deals
- Maintain rigorous forecast hygiene and pipeline management within the field
- Represent Adobe in customer meetings, executive briefings, and industry events
Requirements:
- 5–10+ years of enterprise sales experience, with a strong preference for State & Local Government
- Proven ability to generate pipeline in an installed base, not just close pre-qualified opportunities
- Experience selling complex, multi-stakeholder solutions ($500K+ deals, long sales cycles)
- Strong understanding of public sector procurement and budget dynamics
- Ability to navigate ambiguity and create structure in loosely defined opportunities
- Demonstrated success in cross-selling / platform expansion motions
- High ownership approach: does not wait for direction or leads
- Strong executive presence and ability to engage CIOs, CDOs, and agency leadership
- Ability to work cross-functionally and pull the right resources at the right time
- Excellent communication, deal strategy, and negotiation skills