Business Analyst II

Grand Canyon Education (GCE) is seeking a senior business analyst with advanced expertise in Microsoft Dynamics 365 and Microsoft Power Platform. In this role, you will serve as a key liaison between stakeholders and the development team, to understand critical business requirements and project prioritization for Agile delivery execution.

Responsibilities:

• Optimize the value of the development team by partnering with stakeholders to manage and prioritize the product backlog, define acceptance criteria, and document functional and technical user stories end-to-end
• Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs to define effective implementation plans
• Collaborate with the development team to produce complex and high value solutions using Power Apps, Power Automate, Power BI, and Dataverse
• Lead and participate in Scrum events (Daily Standup, Sprint Planning, Backlog Refinement, Steering Committee, Release Retrospective)
• Provide technical leadership and mentorship to junior analysts and developers
• Stay ahead of platform updates and emerging technologies to guide strategic adoption
• Utilize best practices for security, performance, lifecycle management, business process automation, and system administration/customization

Requirements:

• 3+ years technical experience with Microsoft Dynamics 365 Customer Engagement (CE) and Microsoft Power Platform
• 3+ years professional experience defining business requirements for software applications, and technical writing of user stories, acceptance criteria, and development plans
• Agile Scrum SDLC delivery experience and ability to guide the development team and stakeholders through framework adoption
• Ability to discern potential capabilities delivered within the Dynamics platform versus custom development to impact project planning decisions
• Excellent interpersonal communication and stakeholder partnership skills
• Strong understanding of business operations and processes
• Ability to translate information between technical and business teams to ensure clear expectations and establish shared project plan understanding
• Continuous improvement and learning mindset
• Microsoft Certified: Power Platform Fundamentals PL-900, Power Platform Solution Architect PL-600, or similar
• Certified ScrumMaster, Certified Scrum Product Owner, or similar
• Higher education industry experience
• Bachelor's degree in business management, information technology, or equivalent experience
• Direct experience utilizing Azure DevOps and Aha for product planning and release management
• Background in business process reengineering, enterprise automation and architecture, solution governance, and security models
• Experience with any of the following: Azure Logic Apps, Azure Functions, custom connectors, data modeling, DAX, Power Query, relational databases, SQL