Caleb Brett - Dispatcher

 

Caleb Brett - Dispatcher – St. Rose, Louisiana

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Dispatcher to join our Caleb Brett team in St. Rose, LA. This is a fantastic opportunity to grow a versatile career in [industry or career path name].

Intertek Caleb Brett provides specialized Cargo inspection and analytical assessment services to the oil and gas, chemical and other commodities markets. With a global network of laboratories, 24/7 availability, and more than 130 years of exceptional customer service, our customers receive independent inspection and testing with industry-leading customer service. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The dispatcher is responsible for receiving requests, coordinating resources, and scheduling personnel or vehicles to ensure timely operations. 

Shift/Schedule: 12 hour rotating shift work (2-2-3 schedule)

Salary & Benefits Information

The base wage for this position is $32/hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.  

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. 

What you’ll do:

• Coordination & Scheduling: Managing, and adjusting daily schedules and routes for couriers and inspectors.
• Communication: Answering calls, emails, gathering information, and dispatching appropriate personnel.
• Monitoring & Tracking: Utilizing GPS and tracking software to monitor the location and progress of vehicles or field personnel.
• Record Keeping: Maintaining accurate logs of calls, work orders, service requests, and deliveries.
• Troubleshooting: Addressing delays, customer complaints, and changing conditions (traffic, weather, emergency incidents) by re-routing or re-assigning resources.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

Minimum Requirements & Qualifications:

• High School Diploma or GED
• Previous dispatch experience required
• Valid driver’s license and reliable driving record is required.

Preferred Requirements & Qualifications:

• Petroleum inspection experience a plus

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

 

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

 

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.