Manulife is a leading international financial services provider, helping people make their decisions easier and lives better. The Product Management Director will manage a team of Product Director/EPIC Owners, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes.
Responsibilities:
- Developing and maintaining standardized product management frameworks, workflows, and tools
- Expertly translating goals, managing stakeholder expectations, and aligning diverse teams through compelling narratives and data-driven insights
- Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies
- Supporting Road mapping, prioritizing product portfolio activities, and facilitating data-driven decision-making
- Ensuring smooth coordination between engineering, marketing, sales, and support for product launches
- Managing product analytics to track performance, user engagement, and feature success
- Build a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence. Foster a culture of accountability, continuous improvement, and results-driven execution
- Supporting the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams
Requirements:
- Minimum of 7+ years of experience as a product or program delivery leader
- Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders
- Ability to balance strategic thinking with detailed execution
- Exceptional organization, communication, and interpersonal skills
- Ability to cultivate relationships with key stakeholders across functions and levels
- Good understanding of project management methodologies and agile processes
- Transformational, Strategic Thinking & Portfolio Mindset: Ability to translate business strategy into executable plans and measurable outcomes
- Operational Efficiencies: Ability to design and institutionalize operating mechanisms that scale predictability and performance
- Cross‑Functional Collaboration: Skilled at working across architecture, product, finance, operations and agile teams
- Analytical & Data‑Driven Decision-Making: Proficient in cost-benefit analysis, prioritization, and hypothesis validation
- Lean-Agile Practices: Understanding of SAFe, Portfolio Kanban, and MVP-driven development
- Communication & Influence: Ability to present business cases and influence approvals and alignment