Senior, Software App Development Business Analyst

BDO USA is a leading accounting and advisory organization committed to delivering exceptional experiences to middle market leaders. The Software App Development Business Analyst is responsible for analyzing business functions and process requirements, collaborating with teams to develop and document business processes, and assisting stakeholders in product discovery and project requirements translation.

Responsibilities:

• Works with project and product teams to establish scope, deliverables, and resource requirements
• Assists in conducting needs assessments and requirements gathering while developing business process models to meet project goals
• Assists in the development and management of user stories, acceptance criteria, test plans, and technical documents
• Assists in development of user training materials, best practice guidance, and Level 1 support
• Assists in quality assurance testing, with progression to managing the testing process
• Assists in communication of project progress challenges, resolutions, and other business concerns to stakeholders in a clear, accurate, and timely manner
• Assists senior team members with operational tasks, such as systems documentation and developing training materials
• Facilitates meetings with internal and external stakeholders to identify requirements, develop workflows, develop solutions, and manage project phases
• Conducts research to find data sources and information to support projects
• Performs root cause analysis and recommends solutions
• Other duties as required

Requirements:

• High school diploma or equivalent, required
• Three (3) or more years of experience as a Business Analyst, Project Manager, or Process Improvement specialist demonstrating progression in complexity, scope, and number of projects managed, required
• One (1) or more years of experience in an Agile Scrum software development framework, required
• Bachelor's degree in technology, project management, accounting, or business discipline, preferred
• Project Management Professional (PMP), preferred
• Certified Business Analysis Professional (CBAP), preferred
• Lean Six Sigma certification, preferred
• Certified Scrum Master, preferred
• One (1) or more years of experience with Microsoft Power Platform products with Power Apps and/or Power Automate, preferred
• Proficiency in business analysis and project management tools (e.g.,Jira, Asana, ClickUp, Monday.com, or Azure DevOps), preferred
• Proficiency in Microsoft SQL, Power BI, and SSRS, preferred
• Proficiency with using data sources to produce reports and dashboards, preferred
• Proficiency in Azure DevOps, preferred
• Experience with product design tools, such as Figma, Visio, Miro, Mural or another software design tool, preferred