Translation Engineer

HireTalent is a staffing and recruiting firm searching for a Translations Engineer. In this role, you will be responsible for the design, implementation, testing, maintenance, and troubleshooting of complex translations content within voice switching offices, ensuring effective call routing and provisioning throughout the network.

Responsibilities:

• Reviewing, prioritizing, and implementing all pending trunk provisioning, routing, and project related work for those switches assigned to you
• Scheduling your activities to meet the customer’s need and to minimize any adverse impact to customer service
• Exercising your best professional judgement in implementing all translations changes to minimize the risk of service degradations and outages attributable to your activities
• Providing translations support for all projects assigned to you. This includes designing translations solutions for major network events and new product offerings
• Rendering translations technical assistance to other *** work groups as requests are received therefrom
• Analyzing and optimizing the translations in all your assigned switches
• Maintaining awareness of and compliance with all regulatory requirements regarding telephone services provided to *** customers in switches under your purview
• Providing training to *** employees in a wide variety of translations topics, i.e., routing, screening, signaling, troubleshooting, and billing

Requirements:

• Possess a bachelor's degree in computer science or equivalent 4 years telecommunications work or military experience
• Adept at using Microsoft Office applications particularly Word, Excel, and PowerPoint
• Comfortable utilizing telnet clients such as PuTTY and SecureCRT
• A proficiency in spoken and written English
• Experience with VoIP switching systems translations
• A proficiency interpreting Q764, 87Q931, SIP, and other networking protocol messages
• Work experience as a Central Office Network Technician
• Work experience as a Voice Network Operations Center Engineer or Technician
• Experience in writing, running, and debugging VBS, Python, or PERL scripts