Customer Service Representative (Sales Focus, Remote)

Convertros is a remote-first sales organization focused on driving growth for U.S. clients. The Customer Service Representative plays a key role in handling inbound leads, building relationships, and converting interest into action.

Responsibilities:

• Handle inbound leads and convert them into bookings, appointments, or enrollments
• Manage daily performance metrics with full accountability for results
• Collaborate with leaders for ongoing feedback and real-time coaching
• Contribute to a fast-paced, data-driven sales culture focused on growth

Requirements:

• Strong communication and interpersonal skills
• Fast learner with a proactive and goal-oriented attitude
• Comfortable with structure, targets, and measurable outcomes
• Fluent English (written and spoken)
• No prior sales experience required - training provided (entry-level friendly)
• 100% remote — work from anywhere
• Collaborative, multicultural, and growth-focused environment
• Regular 90-day performance and promotion reviews
• Must have access to reliable internet and a quiet work setup
• Full-time (40 hours/week), between 12 PM and 12 AM EST, with availability on Saturdays