Professional Services Project Manager, Sr

Epicor is a company dedicated to creating a world of better business through data, AI, and cognitive ERP. The Senior Consulting Services Project Manager will lead and manage client projects, ensuring high standards of service delivery and client satisfaction while mentoring other project managers.

Responsibilities:

• Coach and mentor Project Managers ensuring consistent and high standards of service delivery
• Lead teams responsible for project delivery, financials, and client satisfaction
• Maintain overall control of project schedule, resources, budget and scope
• Report status of projects regularly, to ensure project deliverables are completed on time
• Manage project risks and proactively create mitigation strategies
• Ensure that project plans and work products are based on approved and agreed-upon requirements
• Plan and manage project resources and funding
• Interact and influence members of cross-functional teams
• Responsible for ad hoc and large sized projects

Requirements:

• Advanced organizational, project management and time management skills
• Customer centric, results oriented, self-starter and able to work independently
• Strong communication, interpersonal and presentation skills
• Ability to manage expectations and establishes solid working relationship with Senior Management and executives
• Mentoring skills
• May work at client site from time to time
• Ability to travel up to 35%
• 5+ years applicable experience and demonstrated success/knowledge
• 3+ years of specialized/industry experience
• High school diploma
• Bachelor's degree preferred (or equivalent experience)
• PMP Certification preferred
• Can be a member of steering committee