Consultant, Business Project Management - MLS Operations

Nationwide is a Fortune 100 company focused on helping people protect what matters most to them. The Consultant role in Business Project Management involves managing projects to drive business objectives, tracking and monitoring the portfolio of work, and facilitating communication within the Management Liability & Specialty planning unit.

Responsibilities:

• Track, oversee, and report out on the portfolio of work being done in service of MLS (both within the planning unit and in other areas)
• In collaboration with senior MLS leaders and leaders from supporting areas, facilitate the maintenance of capability roadmapping
• Manage the set of projects being led by the MLS Operations team, including creation of standard project deliverables (charters, status reports, etc.)
• Assist with project deliverable creation (process mapping, training materials, etc.)
• Facilitate communications within the MLS planning unit (newsletters, all-associate meetings, leadership connections, etc.)
• Maintain and update business continuity documentation
• Help manage MLS SharePoint sites
• Monitor and maintain MLSOps shared email account
• Liaise with Learning Resources to communicate associate development needs
• Coordinates and prioritizes all aspects of projects, including: planning, communication, execution and completion
• Develops and controls timelines, including regularly re-assessing risks, throughout project life. Revises project plans on an ongoing basis to maintain alignment with other projects and the business strategy
• Coordinates business/systems unit resources to log issues, designs processes and implements solutions. Maintains awareness of customer and systems requirements and conforms to those requirements
• Responsible for internal and external resource management, budgeting and cost containment
• Provides mentorship and feedback to project team members
• Recommends and implements policies and procedures for new business processes and manages these processes upon completion of the project. Communicates process changes to impacted business units

Requirements:

• Undergraduate studies in business, mathematics or related field
• Six years of work experience in project management
• Strong knowledge of project management concepts and techniques
• Working knowledge of business terminology, systems and data processing policies, practices and procedures
• Strong relationship building skills
• Outstanding project management skills
• Strong negotiation and problem solving skills
• Proven decision making skills for problem identification and selection of alternatives
• Effective interpersonal skills
• Ability to prepare technical reports and formal presentations
• Project Management Certification
• Business process mapping experience
• Knowledge of business-related systems concepts and requirements