Business Analyst (USA)
United States of America
Full Time
2 weeks ago
$95,000 - $105,000 USD
Visa Sponsor
Key skills
Business analysisRequirements elicitationRequirements documentationUser story creationAcceptance criteria definitionBacklog managementProcess flow documentationSystem documentationUser acceptance testing (UAT)Agile delivery environmentPragmatismConfidence influencing without authorityMotivation for impactAgileCommunication
About this role
Workwell Contractor Solutions is seeking a Business Analyst II to support their product and development teams. The role focuses on enhancing delivery capabilities, documentation standards, and Agile practices while acting as the primary bridge between business stakeholders and operational teams.
Responsibilities:
- Acting as the primary bridge between business stakeholders, operational teams and software developers
- Leading requirements elicitation, analysis and documentation across features and workflows
- Translating business needs into clear user stories, acceptance criteria and backlog‑ready deliverables
- Creating and maintaining process flows, system documentation and baseline artefacts
- Supporting backlog refinement, sprint planning and user acceptance testing (UAT)
- Improving requirements clarity, documentation quality and sprint predictability
- Working daily with Product, Engineering and Operations to ensure shared understanding
- Helping to establish and formalise standards, templates and best practices for analysis and documentation
- Operating comfortably in ambiguous or under‑documented environments and bringing structure where it’s needed
- Contributing directly to increased development velocity and delivery confidence
Requirements:
- 2–5 years' experience as a Business Analyst or brings strong transferable experience with a formal BA skillset
- Comfortable working independently and taking ownership of end‑to‑end analysis activities
- Strong written and verbal communication skills and produces clear, high‑quality documentation
- Enjoys organising messy, evolving or under‑documented systems
- Can explain complex processes clearly to both technical and non‑technical audiences
- Proactive, pragmatic and confident influencing without formal authority
- Comfortable being the sole BA in a small, growing team and helping establish foundational practices
- Collaborative, adaptable and motivated by meaningful impact rather than rigid structures
- Understands Agile delivery environments and works effectively with product and engineering teams