Fully Remote role
No agency or C2C will NOT be considered and Visa sponsorship is not available nor provided.
Environment Operations & Support
- Monitor and support the operational health of application environments, identifying and escalating issues that impact availability or performance
- Troubleshoot application, middleware, and configuration issues across the stack, collaborating with team members and escalating appropriately when needed
- Support environment management tooling, automation platforms, alerting configurations, and third-party application integrations
- Contribute to the maintenance and improvement of deployment automation using tools such as Ansible, Chef, Puppet, or equivalent
- Partner with Infrastructure, DevOps, and SRE teams to ensure application environments are stable, consistent, and aligned to platform standards
Required Qualifications
- 2 5 years of experience in a deployment engineering, application operations, solutions engineering, systems administration, or technical application support role
- Experience installing, configuring, and supporting enterprise applications in cloud-hosted or on-premises environments
- Basic to intermediate Linux administration skills, including command-line proficiency and shell scripting
- Familiarity with SQL or relational database technologies (SQL Server, PL/SQL, or equivalent)
- Interest in and exposure to deployment and configuration automation tools (Ansible, Chef, Puppet, or similar)
- Strong troubleshooting skills with a methodical, ownership-oriented approach to problem resolution
- Excellent written and verbal communication skills, including the ability to document technical work clearly and communicate with senior stakeholders when needed
- Ability to manage multiple tasks, prioritize effectively, and operate in a fast-paced, team-oriented environment
- Bachelor's degree in Computer Science, MIS, or a related discipline, or equivalent work experience
- Experience working in or willingness to learn HIPAA-regulated or compliance-driven environments
Preferred Qualifications
- Hands-on experience with J2EE middleware platforms such as WebLogic, WebSphere, or JBoss
- Experience with AWS-hosted application environments and cloud operations
- Familiarity with CI/CD pipelines and DevOps practices
- Exposure to monitoring and alerting tools used in application operations contexts
- Experience in healthcare IT or payer technology environments