Coupa Functional Lead

Job Experience Level Senior (10+ Years)Work Location Expectations Hybrid

Overview:

Seeking Coupa Functional Lead support to help with key initiatives on the Coupa platform due to rapid growth in legal entities. Having a solid Procure-to-Pay awareness, a key competency of the role will be the ability to develop a thorough understanding of our business needs and translate them into application and operational requirements. The individual will then call upon his/her functional and technical knowledge of Procure-to-Pay (Coupa, Ariba Oracle Procurement or Ivalua) to deliver application design, module configuration/setup, user acceptance testing, and end-user training. The scope of the role supports financial business users in North America and EMEA locations.

Responsibilities:
Provide functional design, advisory and configuration support for key strategy and design elements for Coupa Procure-to-Pay, Contract Lifecycle Management, Sourcing and Coupa Risk Assess and other in-scope modules for North America and EMEA.
Participate in Coupa Procure-to-Pay projects involving configuration, implementation, testing and user training.
Provide day-to-day administrative support of the Coupa Procure-to-Pay environment including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support.
Work closely with ERP development teams in the creation, validation and maintenance of user interfaces and functional/non-functional requirements.
Maintain a configuration document of all Coupa-related changes.
Liaise across IT domains to deliver Coupa Procure-to-Pay functionality, including but not limited to infrastructure engineering, database, security and operations support.
Support Data Mapping/Integration design efforts, creating specifications for building of ERP integrations with Coupa environment.
Continuously review opportunities for improvement in how the Coupa platform is leveraged while bringing best practices to the forefront.
Ensure that proposed solutions comply with the company's technology direction as well as change management and security policies.
Facilitate creation of and document user test cases, assist in development of test scripts for automated testing purposes.
Support the change management process for all Coupa SMBC-requested change requests

Must be available for support off hours and weekends to maintain schedule, resolve issues, support user testing, etc.

Qualifications:
Demonstrated hands on technical understanding of Procure-to-Pay (Coupa (preferred), Ariba Oracle Procurement or Ivalua)
Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams.
University Degree, preferably in a field related to computer science/software engineering or finance/accounting
Excellent communication skills with the ability to drive consensus and absorb and present complex ideas in a succinct and accurate manner.
Minimum 3 years of experience in Procure-to-Pay
Experience in finance and accounting industry a plus
Should have strong English communication and writing skills
Strong analytical, written, and verbal communication skills
Ability to work independently and as part of a team
Excellent troubleshooting and problem-solving abilities
Must be willing to work in an energetic, fast paced and team-oriented development environment
Ability to manage multiple priorities effectively is a necessity
Functional level support and leadership in identifying and implementing new Procure-to-Pay modules