Grants Management Project Manager and Business Analyst Public Trust (Remote)

ICF is a global advisory and technology services provider, and they are seeking a detail-oriented Grants Management Project Manager and Business Analyst. This role involves leading a scrum team to manage federal grant programs and IT projects, ensuring Agile delivery of technology solutions that support program operations.

Responsibilities:

• Provide overall project management leadership and requirements gathering support for federal grants programs and IT initiatives
• Act as Project Manager and Scrum Master for technology teams for Salesforce PSS implementation, supporting grants management systems—facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives)
• Manage product backlog, gather requirements, draft user stories, and ensure timely delivery of IT features aligned with program goals
• Lead a team responsible for tracking, assessing eligibility, and finalizing grant applications throughout the lifecycle, including final payment
• Collaborate with developers and SMEs to implement process improvements and technical solutions
• Serve as the client’s primary point of contact for grants management programs, responding to questions and proactively addressing issues
• Work with stakeholders to understand business processes and translate them into Salesforce capabilities for an existing Service Cloud implementation that is running Grants Management for a Federal Agency
• Convert complex business needs into clear Salesforce user stories, acceptance criteria, declarative solution designs, and configuration requirements
• Develop user stories including specific acceptance criteria that references Salesforce flows, data models, object/field definitions, integration requirements, security requirements, and report/dashboard specs
• Conduct Salesforce system demos, requirement walkthroughs, and playback sessions with stakeholders
• Oversee contractual deliverables, pipeline management, reporting, and program financials
• Elicit, analyze, and document business requirements, user stories, and use cases
• Communicate requirements to developers and testers, ensuring clear understanding and alignment
• Ensure all client KPIs are met and provide required reports, invoicing, and program reviews
• Work within a matrixed environment to align IT delivery with program requirements

Requirements:

• 3+ years of experience in program/project management
• 2+ years' experience with Agile/Scrum frameworks and IT project delivery
• 1+ years of experience with grants management life cycle knowledge
• 1+ years of experience with recording of requirements gathering and user story drafting
• Candidate must be able to obtain and maintain a Public Trust Must be a United States (U.S.) Citizen or Green card, and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply
• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
• Bachelor's degree in project management, business, IT, or related field
• PMP and Certified Scrum Master (CSM) or equivalent Agile certification
• 2+ years of Salesforce platform experience (configuration, administration, or integration)
• Salesforce Administrator Certification (ADM-201) preferred, additional certs a plus
• Experience with federal grants programs and compliance requirements
• Strong communication skills for client interaction and team leadership
• Ability to manage both operational and technical aspects of program delivery
• Experience in dynamic environments with the ability to adapt quickly