Senior Epic Orders and Bugsy Build Analyst

Career Soft Solutions Inc is seeking a Senior Epic Orders / Bugsy Build Analyst for a contract position. The role involves leading a team of Epic Order Analysts, ensuring successful implementation of Epic systems, and collaborating with cross-functional teams to enhance efficiency and effectiveness in healthcare settings.

Responsibilities:

• Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications
• Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards
• Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs
• Define external interfaces, constraints, quality issues and other non-functional requirements
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions
• Partner with project managers to complete requirements documentation in accordance with project schedule
• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities
• Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards
• Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders
• Perform end user and application support functions including problem solving and resolution of application function defects
• Develop and execute project presentations
• Participate in special projects as required
• Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members
• Lead the training, development, and implementation of process improvements for all projects and applications
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies
• Provide supervision and direction to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members
• Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I and II, consultants, and/or other appropriate project team members
• Due to the responsibilities of your position, you will be required to work beyond your regularly scheduled hours
• This role is approximately 80% remote and up to 20% on-site
• The selected candidate must be able to come into the office to perform required work within 48 hours

Requirements:

• 5+ Experience in Full Epic implementation Cycle in large healthcare systems
• Current certifications in Orders, Bugsy and relevant modules
• Lead and manage a team of Epic Order Analysts to ensure the successful implementation of the Epic
• Utilize extensive knowledge and experience with Epic Orders/Bugsy to provide expert guidance and build for the team
• Collaborate with cross-functional teams to ensure seamless integration of the Epic with other teams and vendors
• Develop and implement best practices for the use of Epic Orders/Bugsy to improve efficiency and effectiveness for clients
• Serve as a subject matter expert on all aspects of Orders/Bugsy including system configuration, workflows, and functionality
• Collect and transform large quantities of information into meaningful business requirements
• Develop and modify requirements documentation for the design and implementation of clinical information systems
• Critically evaluate information from various sources, distinguish user needs from actual business needs
• Partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects
• Assist in managing stakeholder expectations
• Analyze and document business requirements and processes
• Communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications
• Interview end users, stakeholders, and project sponsors to assess business and clinical needs
• Create business, functional and technical requirements documents based on captured data
• Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs
• Define external interfaces, constraints, quality issues and other non-functional requirements
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements
• Assist team in developing solutions
• Partner with project managers to complete requirements documentation in accordance with project schedule
• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities
• Ensure software development team accounts for all defined requirements in coordination with quality assurance team
• Ensure that all quality standards comply with internal policies and industry standards
• Document changes to baseline requirements through standard change control process
• Document software test plans, technical requirements, release notes, user and training guidelines and other materials
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders
• Perform end user and application support functions including problem solving and resolution of application function defects
• Develop and execute project presentations
• Participate in special projects as required
• Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members
• Manage and evaluate work products for assigned team members
• Lead the training, development, and implementation of process improvements for all projects and applications
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies
• Provide supervision and direction to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members
• Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I and II, consultants, and/or other appropriate project team members
• Work beyond regularly scheduled hours
• Be able to come into the office to perform required work within 48 hours
• Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above
• Epic Certification
• Clinical Background
• At least 2 full life-cycle implementations
• A Master's Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area
• One year of experience in a relevant clinical and/or healthcare administration role/function
• A Baccalaureate Degree from an accredited college or university and five years of experience as described above
• A satisfactory combination of education, training, and experience
• 2-5 years' experience with Epic EMR and/or other clinical applications