Business Systems Analyst Lead

Randstad Digital Americas is seeking a Business Systems Analyst Lead for a contractor assignment. The role involves leading systems analysis efforts, guiding others in defining system requirements, and addressing user needs while considering business systems and industry requirements.

Responsibilities:

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
• Works with business customers on complex, strategic planned system enhancements, or new system design
• Includes guiding or advising others in the analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications
• Not only possesses full technical knowledge of most phases or systems analysis but also considers the business implications of the application of technology to the current and future business environment
• Has a wide range of experience in recommending and applying requirements gathering and analysis methods
• Ability to recommend customer relationship management and presentation approaches to others
• Works on problems of diverse scope and complexity where analysis of situations or data requires a review of a variety of factors and creativity to determine an appropriate solution
• Exercises excellent judgment in selecting methods and techniques to obtain technical solutions
• Manages customer relationship conflicts effectively, which includes assisting other staff with suggestions and resolutions for escalated issues
• Story card creation, and additionally attending Scrum ceremonies

Requirements:

• Bachelors degree
• Expert proficiency in Azure DevOps (ADO), including building dashboards for tracking, reporting, and gap analysis
• Strong experience across the full SDLC, backlog grooming, sprint planning, and stakeholder engagement
• Proven ability to write high quality PBIs and well structured requirements
• Excellent verbal and written communication, documentation, and analytical skills
• Strong organizational skills with the ability to lead and manage multiple projects or assignments simultaneously
• Ability to work effectively in a fast paced environment with tight deadlines and changing priorities
• Strong overall technology aptitude with excellent PC skills and the ability to learn new tools quickly
• Some development background, enabling effective collaboration with engineering teams
• Experience working with vendors and third party partners
• Experience supporting mergers and acquisitions (M&A) and company integrations
• Data driven mindset with experience in Data Governance, Data Observability & Quality, Reference Data Management, Data Requirements & Integration, Data Lineage, Data Integration Playbooks
• Excellent interpersonal skills with the ability to interact effectively at all levels and lead others through change
• Demonstrated flexibility in adapting communication and interaction styles to achieve optimal customer outcomes
• Strong negotiation skills, with the ability to resolve moderate to complex issues and appropriately escalate when needed
• Ability to foster a collaborative, team oriented environment and support departmental goals aligned to current and future company initiatives
• Knowledge of Agile software development methodologies, particularly Scrum
• Experience writing requirements in Gherkin format
• Hands on or working knowledge of ETL, SSIS, SQL, Oracle, and Snowflake
• Experience with data lineage initiatives or tools such as: Collibra (Data Governance), Informatica (Enterprise Catalog), Atlan (Active Metadata), MANTA (Automated Data Lineage), Apache Atlas, Ataccama
• Bachelor's Degree or higher in an Information Technology, business discipline or related field of study and a minimum 6 years of related work experience in requirements gathering activities or Progressive systems experience
• In lieu of the above, the completion of a technical training program, and a minimum of 6 years related work experience in requirements gathering activities or Progressive systems experience
• In lieu of the above, a minimum of 8 years related work experience in requirements gathering activities or Progressive systems experience