AIS is a mission-driven company focused on impactful projects and fostering innovation. They are seeking a mid-level Microsoft 365 Engineer to support and implement Microsoft 365 messaging, identity, and migration solutions, primarily focused on Exchange Online and hybrid environments.
Responsibilities:
- Engineer, configure, and support Exchange Online environments within Microsoft 365 tenants
- Assist with design, implementation, and administration of Exchange Hybrid configurations between on-premises Exchange and Exchange Online
- Configure and maintain mail flow components including connectors, accepted domains, remote domains, transport rules, and mail routing policies
- Support identity integration across Microsoft 365 and hybrid environments, including Entra ID synchronization, federation concepts, authentication flows, and directory object management
- Execute mailbox, archive, distribution group, shared mailbox, and resource mailbox migration activities using Microsoft-native and approved third-party tools
- Perform tenant onboarding, domain configuration, DNS cutover support, and migration readiness assessments
- Troubleshoot issues related to hybrid mail flow, free/busy, autodiscover, authentication, directory synchronization, and mailbox provisioning
- Support migration planning and execution for Exchange mailbox moves, tenant consolidations, cutover migrations, staged migrations, and hybrid migrations
- Develop migration runbooks, standard operating procedures, validation plans, rollback procedures, and technical documentation
- Support implementation and troubleshooting of Microsoft 365 security features related to messaging and identity, such as MFA, conditional access dependencies, and basic email protection controls
Requirements:
- 3–6 years of experience administering and engineering Microsoft 365 and Exchange environments
- Hands-on experience with Exchange Online administration and Exchange hybrid deployments
- Working knowledge of Microsoft Entra ID, Azure AD Connect / Entra Connect, identity synchronization, and hybrid identity concepts
- Experience supporting one or more enterprise messaging migration efforts involving Exchange Online
- Familiarity with mail routing, SMTP, DNS records, message hygiene concepts, and hybrid mail flow troubleshooting
- Experience managing recipients, mailboxes, distribution groups, shared mailboxes, and Exchange policies
- Proficiency with PowerShell for Microsoft 365, Exchange Online, and administrative automation
- Experience with Exchange Server administration in support of hybrid coexistence
- Experience with Microsoft 365 migration tools and third-party migration platforms
- Familiarity with Microsoft Purview, retention policies, litigation hold, and compliance considerations related to mailbox migrations
- Understanding of conditional access, modern authentication, and legacy authentication dependencies
- Microsoft certifications such as Microsoft 365 Administrator, Messaging, Identity, or related Azure certifications