CVS Health is dedicated to building a world of health around every individual, focusing on creating a more connected and compassionate health experience. The Senior Manager, Digital Product will lead product management for retail and pharmacy experiences, setting vision and strategy while collaborating with engineering and design to deliver meaningful solutions.
Responsibilities:
- Own product vision, strategy, and roadmap for retail and pharmacy digital experiences
- Partner with engineering and design leaders to drive discovery, definition, and delivery
- Define success metrics tied to customer outcomes; learn and iterate through experimentation
- Lead prioritization decisions across complex problem spaces, balancing impact, effort, and feasibility
- Influence cross-functional partners (including legal, finance, and operations) to align decisions and remove blockers
- Build, mentor, and grow product talent; model an outcome-oriented product mindset
- Communicate clearly in executive settings, including trade-offs (build vs. buy) and technology choices (including AI)
Requirements:
- 7+ years of product management and/or digital marketing experience in a digital environment
- 5+ years leading, mentoring, and developing product teams; strong coaching and feedback skills
- Proven ability to lead cross-functional work across product, engineering, and design to deliver outcomes
- Strong stakeholder management and influencing skills; comfortable driving decisions without waiting for full consensus
- Strong analytical and strategic thinking; able to synthesize input from multiple sources into clear direction
- Experience defining success metrics before launch and using data to learn and adjust
- 3+ years of executive-level communication and presentation experience
- Ability to thrive in ambiguity; strong prioritization and time management across multiple stakeholders
- Up to 10% travel annually
- Bachelor's degree or equivalent work experience
- Highly organized and detail-oriented; strong ownership and accountability
- Bias for action and entrepreneurial mindset; comfortable with risk-taking and rapid iteration
- Strong persuasion skills grounded in clear, data-driven reasoning
- Passion for creating transformative user experiences grounded in direct customer engagement
- Curiosity and interest in innovative technologies, especially AI-enabled experiences