Kforce Inc is seeking an experienced Salesforce Administrator to support day-to-day Salesforce operations while improving business systems and processes. The role focuses on practical improvements that enhance data quality, reduce manual work, and support measurable business outcomes.
Responsibilities:
- Manage Salesforce configuration, users, workflows, and reporting
- Support adoption, usability, and data quality improvements
- Assist with lead management, dashboards, and basic automation
- Serve as the primary internal point of contact for Salesforce support and enhancements
- Help assess current-state workflows across CRM and related systems
- Participate in developing a structured improvement plan with clear priorities and metrics
- Implement approved system and process improvements
- Coordinate with external vendors or consultants for advanced development or integrations
- Help define and track business metrics tied to system and process improvements
- Provide visibility into progress and outcomes
- Support incremental, sustainable improvements that align with business priorities
Requirements:
- 4-6+ years of experience as a Salesforce Administrator
- Strong knowledge of Salesforce configuration, reporting, and user management
- Experience supporting business users in an operations or professional services environment
- Comfortable working from a defined plan and executing against priorities
- Strong communication and organizational skills
- Ability to work independently in a remote environment
- Exposure to ERP, accounting, or time-tracking systems
- Experience contributing to process improvement initiatives
- Familiarity with defining or tracking business metrics
- Experience working with external developers or vendors