BetterHelp is on a mission to make mental health care more accessible to everyone. As the Performance Marketing Intern, you will support the development and optimization of the therapist marketing journey through data-informed performance marketing strategies and cross-functional collaboration.
Responsibilities:
- Support the mapping and documentation of the therapist marketing journey from acquisition through long-term engagement
- Leverage AI tools to support campaign ideation, content optimization, journey analysis, and workflow efficiency
- Help analyze campaign performance and therapist engagement metrics to identify opportunities for improvement
- Conduct research to better understand therapist needs, behaviors, and friction points across the journey
- Partner with marketing, operations, and product teams to improve messaging and timing across lifecycle stages
- Contribute to A/B testing initiatives and performance reporting
- Help maintain campaign calendars and lifecycle documentation
Requirements:
- Current undergraduate or graduate student in Marketing, Business, Communications, or a related field
- Strong analytical skills and comfort working with data in spreadsheets
- Interest in performance marketing, CRM, growth marketing, or user journey optimization
- Strong written communication skills and attention to detail
- Ability to manage multiple projects and meet deadlines
- Curious, proactive, and eager to learn in a fast-paced environment
- Experience with email marketing platforms or CRM tools
- Familiarity with journey mapping or marketing automation concepts
- Interest in healthcare, mental health, or marketplace businesses