Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. As a Senior Product Manager, you will own the strategy and roadmap for a key product area within Rithum's commerce platform, leveraging AI to drive product development and enhance user experiences.
Responsibilities:
- Be the owner of your product and drive the long-term vision for the world’s leading eCommerce platform, leveraging AI-first approaches to accelerate discovery, decision-making, and delivery
- Synthesize qualitative inputs—including client interviews, support tickets, and survey feedback—using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy
- Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives
- Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration
- Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment
- Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery
- Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity
- Track development progress, report on status to stakeholders, and assist in managing product release cycles
- Support product testing and validation to ensure high-quality releases and a seamless user experience
- Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust
- Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met
- Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability
- Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions
Requirements:
- 3+ years of proven product management experience within the SAAS industry with a complex enterprise level product
- Experience as a Product Manager working on AI‑powered products, AI workflows, or data & insights platforms
- Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business
- Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms
- Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams
- Experience using AI tools to synthesize qualitative research (e.g., client interviews, support tickets, survey feedback) into structured themes, opportunity areas, and/or prioritization inputs
- Experience prototyping product concepts or workflows using AI tools (e.g., generating wireframe descriptions, user flows, or low-fidelity mockups via AI) to validate ideas before engineering investment
- Proven use of AI to accelerate documentation workflows (PRDs, release notes, one pagers, etc.) while maintaining high quality and appropriate editorial judgment
- Comfort using AI-assisted tools for data exploration and analysis (e.g., natural language querying of datasets, AI-generated chart interpretation, or anomaly identification) to support faster, evidence-based decisions
- Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery
- Comfortable presenting product strategy and impact to stakeholders across all levels of the organization
- Analytically minded with proficiency in data-driven decision making and experience with product analytics tools
- Experience collaborating with large clients – our clients are some of the biggest in commerce
- Positive & growth-oriented mindset with a strong bias to action
- Strong and concise written & verbal communication skills with the ability impactfully tailor your communication to any audience
- Ability to explain technical concepts to non-technical audiences
- Ability to work in fast-paced environments and manage multiple projects simultaneously
- Bachelors or Advanced degree
- 5+ years of product management experience
- PM experience at a top tech company or fast-growing startup preferably in eCommerce
- Intrapreneurial/founder mindset
- Experience working on a global product management team