Software Engineer-Salesforce

BlueCross BlueShield of Tennessee is seeking a Software Engineer – Salesforce to support development, configuration, and platform enhancements within Salesforce Health Cloud and broker-specific integrations. This role focuses on hands-on development, configuration, and production support rather than platform or solution design.

Responsibilities:

• Management of Salesforce orgs
• Application of formal DevSecOps processes and tools in a Salesforce-based environment
• Formulates and defines system scope and objectives through research and fact-finding to design, develop, modify, or integrate complex information systems
• Devises or modifies application systems and procedures to optimize functional requirements including capacity, operating time, response time, and form of desired results
• Designs, codes, tests, debugs, and documents programs, subroutines, and scripts
• May serve one or more project team roles, such as project lead, business systems analyst, or technical lead, for small to medium efforts or manage phases of medium to large efforts
• Maintains technical skill set for software languages, databases, platforms, operating systems, utilities and networks needed to support work assignments
• Responds to system failures and performance events by taking appropriate measures to reduce system downtime and eliminate recurrence of problems
• Regularly provides guidance and training to less-experienced analysts/programmers

Requirements:

• At least 3 years of Salesforce development experience using Apex and Lightning Web Components (LWC)
• Strong declarative configuration skills, including Flows and preferably OmniStudio
• Experience with unit testing, debugging, and supporting applications in production environments
• Familiarity with DevSecOps processes and progressing changes through Salesforce environment
• Bachelor's Degree in a Computer Sciences related field or equivalent work experience. Equivalent experience is defined as 4 years of professional work experience in a corporate environment
• 3 years - Systems and programming experience required
• 1 year - Experience with information technology concepts, application development methodology, terminology, and standards required
• 1 year - Expert working knowledge of at least one programming language in use at BCBST
• Salesforce APIs: Knowledge of Salesforce APIs (REST, SOAP, Bulk, Metadata) for integrating Salesforce with other systems
• Health or Marketing Cloud: Understanding of Health Cloud objects, components, and flows
• Proven skill with information technology in use at BCBST is required
• Proven analysis, design, and coding skills, and demonstrated success in leading large and complex projects
• Demonstrated ability to interpret and translate technical and/or complex concepts into information meaningful to project team members and/or business personnel
• Be organized, reliable, and able to manage multiple tasks with exceptional work ethic
• Leadership skills: Must be able to communicate effectively with both technical and non-technical co-workers
• Salesforce certifications are preferred
• Experience with Azure DevOps is a plus