Infrastructure Systems Engineer

Conduent is a company that delivers mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a motivated Infrastructure Systems Engineer to manage and improve their virtual machine infrastructure across VMware and Microsoft Azure environments, collaborating with various teams to ensure reliable IaaS services.

Responsibilities:

• Administer, operate, and support virtual machine infrastructure across VMware vSphere and Microsoft Azure environments
• Provision, configure, and decommission VMs in alignment with organizational standards and capacity plans
• Develop and maintain Ansible playbooks and roles for automated configuration management, patching, and compliance enforcement
• Monitor VM health, performance, and resource utilization; identify and resolve infrastructure incidents in a timely manner
• Collaborate with platform engineering and security teams to implement hardening standards and ensure infrastructure-as-code best practices
• Participate in on-call operational support for VM-related incidents and service requests (e.g., patch management, certificate rotation)
• Maintain accurate documentation for VM runbooks, configurations, and operational procedures
• Contribute to lifecycle management activities including OS patching, image management, and template standardization
• Support capacity planning efforts by tracking utilization trends and making recommendations for rightsizing or scaling
• Assist in evaluating new tooling and technologies to improve automation, observability, and operational efficiency

Requirements:

• 3–5 years of hands-on experience managing virtual machine infrastructure in enterprise environments
• Proficiency with VMware vSphere, including ESXi, vCenter, and VM lifecycle management
• Demonstrated experience with Ansible for configuration management and automation
• Solid understanding of networking concepts (VLANs, subnets, DNS, load balancing) as they relate to VM connectivity
• Experience with Linux and Windows Server administration in a virtualized environment
• Familiarity with infrastructure-as-code principles and practices
• Strong troubleshooting and diagnostic skills across computer, storage, and network layers
• Ability to work independently and manage multiple concurrent tasks with minimal supervision
• Must reside within the United States
• Requires additional fingerprint/background clearance, and ongoing recertification every 3 years
• Working experience with Microsoft Azure IaaS services (Virtual Machines, VNets, Managed Disks, Azure Resource Manager)
• Experience with Azure CLI, OpenTofu, or similar for infrastructure provisioning automation
• Familiarity with VM image/template pipelines (e.g., Cloud Init)
• Exposure to monitoring and observability platforms (e.g., Splunk, AppDynamics, Azure Monitor)
• Knowledge of ITIL or similar IT service management frameworks
• Relevant certifications such as VMware VCP, Microsoft AZ-104, or Red Hat RHCSA/RHCE