Stitch FixRemote
Engineering Manager, Fulfillment
United States of America
Full Time
5 days ago
$131,000 - $218,000 USD
H1B Sponsor Likely
Key skills
Warehouse Management SystemsOrder Management SystemsTransportation Management SystemsDistribution Center SoftwareReal-time Solutions DevelopmentEngineering Team ManagementGolangJavaSoftware Development Process ImprovementSystem ReliabilitySystem ScalabilitySystem Performance OptimizationStrategic PlanningMentoringCommunicationCollaboration
About this role
Stitch Fix is the leading online personal styling service that helps people discover styles they will love. The Fulfillment Engineering Manager will lead a team of engineers to innovate and optimize fulfillment systems, ensuring they align with business goals and enhance customer delivery experiences.
Responsibilities:
- You will manage, mentor, and inspire a team of engineers, fostering a culture of collaboration, innovation, and growth by challenging them to do their best work
- You will define priorities and deliverables for projects that optimize fulfilment systems, ensuring alignment with business goals
- You will partner with product managers, operations, and algorithms teams to continuously improve fulfillment processes and customer delivery experiences
- You will ensure system reliability, scalability, and performance, minimizing disruptions to daily operations
- You will drive initiatives to modernize fulfillment systems, improve workflows, and reduce inefficiencies
- You will act as a key point of contact for stakeholders, providing updates on team progress, challenges, and milestones
- You will find, hire, and develop people that compliment each other as a diverse, inclusive team
- You will facilitate technical design discussions, remove blockers and align stakeholders
- You will inspire an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor
Requirements:
- Experience with warehouse management systems, order management systems, transportation management systems, distribution center software, or similar solutions
- 3+ years of experience building and scaling real-time solutions, including 1-2+ years managing high-performing engineering teams
- Experience leading distributed teams across multiple time zones
- Proven track record of delivering impactful, customer-focused solutions aligned with business objectives
- Extensive hands-on experience with one of the widely used programming languages, such as Golang, Java, or similar
- Passionate about mentoring team members and supporting their professional growth
- Prioritize clear, honest communication and build strong, collaborative teams based on trust and autonomy
- Excel at setting and communicating clear priorities to your team and cross-functional partners
- Flexible, pragmatic, and committed to building high-quality solutions that meet user needs
- Experience refining development processes to improve team efficiency and outcomes