Key skills
Systems EngineeringEnterprise Software ManagementSlackGoogle WorkspaceZendeskScriptingPythonGoJavaJavaScriptNode.jsAPI IntegrationLow-code/No-code DevelopmentWorkatoOkta WorkflowsGenerative AI ToolsGenerative AI ConceptsIdentityAccess ManagementRBACSCIMSAMLOAuthCloud PlatformsAWSMicroservice ArchitecturesIncident ManagementContinuous Improvement MindsetJudgmentAIGenerative AIClaudeGeminiRAGOktaSaaSProduct ManagementCommunicationCollaboration
About this role
Netflix is a company dedicated to entertaining the world through innovative storytelling and technology. They are seeking a Systems Administrator to optimize operational efficiency by streamlining and automating workflows, managing enterprise applications, and ensuring systems scale effectively.
Responsibilities:
- Act as a high-responsibility service owner for a broad range of enterprise applications
- Relentlessly pursue system and process improvements with a keen eye for how engineering solutions reduce toil and eliminate manual tasks
- Administer, manage, and configure a variety of internal tools and SaaS applications such as Google Workspace, Slack, and Zendesk
- Design, implement, and maintain scalable and reliable infrastructure to support our services
- Develop, test, and deploy API integrations between our platforms and web services
- Implement and improve monitoring and alerting systems to proactively identify and address potential issues
- Partner closely with Product Management and business teams to identify opportunities for process improvements, workflow efficiencies, and engineering solutions (e.g. self-service tools to help our Support teams scale)
Requirements:
- 3+ years of experience in a Systems Engineer or similar role OR 3+ years of experience in a Systems Specialist or Systems Administrator role
- Expertise managing enterprise software solutions like Slack, Google Workspace, and Zendesk
- Strong scripting and programming skills (Python, Go, Java or JavaScript/Node.js)
- Experience with using APIs to integrate and extend 1st- and 3rd-party applications
- Experience with low-code/no-code development platforms like Workato and Okta Workflows
- Experience with generative AI tools like Cursor, Claude Code, Claude Cowork, Codex, Gemini, and Antigravity
- Familiarity with generative AI concepts including MCP, RAG, context windows, token usage, system prompts, prompt engineering, and prompt injection
- Experience with identity and access management and authorization concepts and protocols including RBAC, SCIM, SAML, and OAuth
- Experience with cloud platforms like AWS and microservice architectures
- Experience with incident management and response
- Excellent communication & collaboration skills and a continuous improvement mindset
- Proven ability to cultivate relationships through influence
- Proven ability to assess complex issues and implement effective solutions