Project Manager - Utility Domain - Remote (W2)

Aroha Technologies, Inc is seeking an experienced Project Manager to lead complex, customer-facing technology implementations for a large-scale utility-focused program. This role involves managing cross-functional teams and ensuring successful system deployments while supporting a client based in Seattle, WA.

Responsibilities:

• Lead end-to-end delivery of complex technology implementation projects
• Manage cross-functional teams, vendors, and system integrators to ensure on-time, on-budget delivery
• Establish and maintain project plans, schedules, risks, and dependencies
• Ensure operational readiness and successful customer-facing system deployments
• Serve as the primary point of contact for stakeholders, sponsors, and delivery partners
• Hold third-party vendors accountable for deliverables and performance
• Support system integrations involving enterprise platforms and operational systems

Requirements:

• 7+ years of Project Management experience delivering complex, customer-facing technology implementations
• Experience within the utility, energy, or infrastructure sector, with strong understanding of utility operations and stakeholder environments
• Proven experience managing multi-vendor and system integrator-led implementations
• Hands-on experience with projects involving significant system integration (e.g., WAM, GIS, CRM, customer billing, or similar enterprise platforms)
• PMP certification or equivalent credential (or demonstrated equivalent experience)
• Strong communication, stakeholder management, and execution skills
• Direct experience with electric service request, permitting, or interconnection workflows
• Familiarity with platforms such as Accela, PowerClerk, GridUnity, or similar intake/workflow tools
• Experience delivering customer-facing utility applications, including self-service portals or service request systems