Telestream is a leading provider of digital media tools and software solutions for the broadcast, streaming, and media industries. They are seeking a skilled Business Intelligence Analyst who will transform complex data into actionable insights, build dashboards, and collaborate with stakeholders to drive strategic decision-making across the organization.
Responsibilities:
- Design, develop, and maintain Power BI dashboards and reports to provide insights into key business metrics
- Build scalable data models, data pipelines, and visualizations to support reporting across multiple departments
- Analyze and interpret complex data sets to identify trends, patterns, and opportunities for the business
- Ensure the integrity and accuracy of data through analysis and troubleshooting
- Develop documentation and processes for data governance and management
- Provide training and support for end-users on Power BI reporting tools
- Partner with our Salesforce Administrator to extract, analyze, and interpret Salesforce CRM data to support sales performance tracking, pipeline analysis, and forecasting
- Integrate Salesforce data with Power BI to create unified views of the customer journey from lead to renewal
- Partner with Revenue Operations teams, Sales and Finance to define and track key CRM metrics including ARR, churn, deal velocity, and win/loss rates
- Ensure data quality and governance within Salesforce by identifying gaps, duplicate records, and field mapping inconsistencies
Requirements:
- Bachelor's degree in Business, Data Science, Computer Science, or related field
- 4+ years of experience as a Business Intelligence Analyst or Data Analyst
- Advanced in Power BI, visualizations and interactive dashboards
- Expert-level understanding of Salesforce CRM systems and relational data (Salesforce required)
- Strong SQL skills to query and manipulate data from various databases
- Experience with data modeling, ETL processes, and data warehousing concepts
- Familiarity with cloud data platforms (Snowflake, BigQuery, Redshift)
- Exposure to dbt, Fivetran, or similar modern data pipeline tools
- Power BI certification (PL-300)
- Salesforce admin certification a plus
- Background in revenue operations or go-to-market analytics
- Excellent analytical skills and problem-solving abilities
- Strong communication skills to effectively present insights and recommendations to non-technical audiences
- Ability to work independently and as part of a team in a fast-paced environment