Sony Interactive Entertainment is a global leader in entertainment and is seeking a Business Analyst for their Global Vendor Management team. The role involves managing vendor relationships, driving the Procure-to-Pay process, and collaborating with cross-functional teams to optimize vendor performance and improve contract lifecycle processes.
Responsibilities:
- Handle multiple vendor relationships and contracts across cross-functional teams
- Lead the end-to-end Procure-to-Pay (P2P) process (contracts, POs, invoicing)
- Analyze vendor performance and contractual data; provide insights and recommendations
- Build and present vendor performance dashboards and financial reports to stakeholders and leadership
- Ensure contract and purchasing activities comply with Legal and Finance policies
- Maintain accurate contract and PO tracking within internal systems
- Guide internal stakeholders on vendor and contract management best practices
- Support business planning, vendor strategy sessions, and operational meetings
- Identify and implement process improvements across vendor management and contract lifecycle
Requirements:
- 5+ years of experience, including 3+ years in a technology-related environment
- Hands-on experience with Procure-to-Pay processes
- Experience working with cross-functional teams and collaboration tools
- Shown experience leading end-to-end P2P processes (contracts, purchase orders, payments)
- Strong analytical mindset with the ability to translate data into actionable insights
- Ability to handle multiple priorities in a fast-paced, global environment
- Excellent communication and presentation skills across all levels of the organization
- Highly collaborative, proactive, and detail-oriented
- Experience influencing stakeholders and driving process improvements
- Strong operational rigor with a track record in vendor and contract management
- Technical & Tools Experience: SAP (SRM), Coupa (PO creation and invoicing), Contract management tools (e.g., Agiloft), Ticketing systems (ServiceNow, Jira, Zendesk, Salesforce), Collaboration tools (Slack, Microsoft 365, Google Drive, Box, Confluence)
- Bachelor's degree or equivalent experience
- Experience with Data Center Operations or Services
- Familiarity with hardware procurement (servers, racks, switches)
- Experience handling vendor contracts related to data center services or circuits