Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. They are seeking an experienced GTM Engineer to manage strategic customer relationships, drive product adoption, and ensure alignment across multiple stakeholders within complex organizations.
Responsibilities:
- Own customer outcomes post-sale: GRR (>95%), NRR, product adoption, and credit consumption growth across a portfolio of Apollo's highest-value accounts
- Multithread across complex organizations: Build and maintain active relationships with 3+ stakeholders per account — spanning RevOps, Sales Leadership, Marketing, and the C-suite — to drive alignment on GTM strategy and expansion outcomes
- Configure Apollo to power AI-driven workflows: ICP definition, signal-based sequencing, messaging architecture, and campaign design tailored to each account's unique GTM motion
- Turn usage data into expansion: Use product telemetry and behavioral signals to identify and execute upsell, seat expansion, and credit consumption opportunities before customers ask for them
- Advise executives on GTM strategy: Present credibly to VP- and C-level stakeholders, proving ROI with measurable lift and influencing how your accounts think about their entire go-to-market motion and tech stack
- Protect and grow your book: Identify and mitigate churn risk early by ensuring your accounts are never single-threaded and value is visible across the organization
Requirements:
- 6+ years in Solution Engineering, GTM consulting, Customer Success, RevOps, Growth, or Sales Development — with a clear track record of influencing complex, multi-stakeholder accounts
- A natural multi-threader: You've successfully expanded relationships beyond a single champion inside enterprise accounts
- AI-native: You're currently designing GTM campaigns, workflows, and systems agentically
- Analytically fluent: You speak in signals, segments, and pipeline impact
- Executive-ready: You present confidently to C-suite stakeholders, adapt your message to the audience, and can hold a strategic business conversation as easily as a technical one
- Customer-obsessed: You build lasting relationships and raving fans