Kontakt.io is building a platform to improve hospital operations through automation and orchestration of clinical workflows. They are hiring an Integration Clinical Engineer to ensure successful deployments by owning integration quality, collaborating with hospital IT and clinical teams, and troubleshooting integration issues.
Responsibilities:
- Own integration quality during deployments
- Reduce friction between hospital IT, clinical teams, and our internal teams
- Ensure integrations reflect real clinical workflows, not just technical specs
- Raise the bar on how we design, test, and operationalize integrations
- Integrating Kontakt.io with hospital systems such as EHR/EMR, ADT, nurse call, staffing, and operational platforms
- Supporting and validating integrations using APIs, HL7, FHIR, or other healthcare data exchange methods
- Mapping real clinical workflows to system data flows and configurations
- Partnering closely with Deployment Project Managers during implementation
- Supporting deployment planning, integration testing, go-live, and stabilization
- Participating in onsite or remote customer sessions as needed
- Acting as a technical bridge between hospital IT, clinical stakeholders, and internal teams
- Explaining integration behavior, limitations, and tradeoffs clearly and honestly
- Helping customers understand how to operationalize integrations effectively
- Diagnosing and resolving integration issues in production environments
- Supporting post-deployment optimization and expansion use cases
- Documenting integration patterns, risks, and best practices for scale
- Providing grounded feedback to Product and Engineering based on field reality
- Helping shape integration standards, tooling, and deployment playbooks
- Improving repeatability and reducing deployment risk over time
Requirements:
- Experience working with hospital IT systems or clinical environments
- Hands-on integration experience (APIs, HL7, FHIR, or similar)
- Strong understanding of clinical and operational workflows
- Comfort operating in live hospital environments with real consequences
- Clear communication with both technical and non-technical stakeholders
- Bias toward ownership, follow-through, and pragmatic problem-solving
- Willingness to travel to customer sites when needed
- RTLS, IoT, or healthcare operations technology experience
- Prior deployment, implementation, or solutions engineering roles
- Background in biomedical engineering, health informatics, or healthcare IT