TDI- Data Analyst II

Joining us means evaluating and managing data in a way that blends high-stake business issues with a mission that matters. Are you driven by the desire to make a real difference in the world? The Texas Department of Insurance (TDI) is looking for data analysts who want to protect Texas consumers.  You’ll work with a team of dedicated attorneys and investigators who enforce Texas’ insurance laws and are passionate about our work.

Why You’ll Love Being Part of Our Team:

Flexible Work Arrangements: At TDI, you will typically enjoy a 40-hour work week designed for work-life balance. Our employees are encouraged to cultivate a healthy work life balance with flexible office hours and generous leave packages.

Continuous Learning: Jump-start your career with agency-sponsored continuing education and mentoring-focused management.

Innovative Workspace: Work comfortably in our new capital complex office equipped with mechanical sit-stand desks, on-site café, and a robust online collaborative work environment.

Vibrant Team Culture: Experience work-life balance with a supportive, team-centric staff that values your well-being. Community and collaboration are valued on our team.

Generous Benefits: Get 96 hours of vacation, 96 hours of sick leave annually, over 20 holidays each year, free parking near the Capitol and UT campus, and comprehensive medical insurance with significant premium subsidies –free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%). Optional benefits include 401(k) and 457 retirement investment plans through Tex$aver.

Career Growth: Advance in your career with multiple development opportunities in a variety of disciplines.

Student Loan Relief: TDI is a qualified employer for the Public Service Loan Forgiveness program.

Whether you stay at TDI for a year or a career, you’ll cultivate long-lasting, valuable skills and relationships.  The Texas insurance market is the fifth largest in the world and has vast career prospects.  Learn the ropes, protect nearly 30 million Texas consumers, and even work towards public service loan forgiveness as TDI is a qualifying organization for the Federal Public Service Loan Forgiveness Program. TDI also offers a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Ready to Apply?

Learn about our selection process, our military employment preference, and licensing and credential requirements.

Before you apply:

TDI does not sponsor or assume sponsorship of an employment visa.

Learn about our selection process, our military employment preference, licensing, and credential requirements.

Data Analyst

This position performs routine (journey-level) data analysis and data research work for the Enforcement Section. Work involves data analysis, research, and overseeing data for various TDI program areas.  Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

This position:

·       Serves as the Sircon Enforcement Module Coordinator, which coordinates and oversees data and users in this database module.  Interfaces with other states and vendors that use Sircon.

·       Assists in investigation and data analysis using analytical software like Tableau, PowerBI, and other databases.

·       Queries data from existing databases using SQL and other means.

·       Writes project documentation that is understood both by technical and business users.

·       Communicates technical solutions effectively both verbally and in writing.

·       Assists in case creation and auditing of Sircon Enforcement case management database.

·       Assists in legislative data inquiries and coordination of legislative analysis.

·       Performs other duties as assigned.

This position requires: 

·       One year of full-time experience in conducting quality assurance and quality control of data, data review and reconciliation, data research, or data compilation; and/or data reporting work. 

·       A bachelor's degree from an accredited college or university with a major in data analysis, business, computer science, mathematics, statistics, or a data-related field; plus one year of the required experience.

·       Education and experience relevant to position requirements may substitute for one another on a year for year basis.

PREFER: Three years of full-time experience in direct technical support of business users, both local and remote. Experience in a state, local, or federal government environment. A degree in the required experience in data analysis, business, computer science, mathematics, statistics, or a data-related field.

Additional job details:

This position requires regular work attendance. The ideal candidate must be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.

This position requires applicant to be eligible to apply for access to the Texas Criminal Justice Information system.  For eligibility, see: https://www.dps.texas.gov/administration/crime_records/docs/txCJISSysAccPolicy.pdf

TDI will conduct a criminal background check on all final candidates.  An applicant who has been convicted of, received deferred adjudication for, or has an open arrest for a criminal offense, may be disqualified from employment. 

Preferences for this position include:

·       Establish and maintain positive, effective, and open communication with all levels of employees and the public.

·       Consistently exercise tact and courtesy during business interactions.

·       Follow established work schedule unless otherwise communicated to management.

·       Respond to inquiries within a timely manner.

·       Respond to requests for public information in accordance with the Texas Public Information Act and TDI’s open records procedures.

·       Completes all tasks assigned on time and within planned hours.

This position requires demonstrated knowledge of:

·       State laws, rules, procedures, and regulations relevant to job requirements.

·       Statistics and analyzing data sets; running queries, report writing, and presenting findings; and record keeping, including security procedures for handling, protecting, and distributing confidential data.

·       Data models, database design development, data mining, and segmentation techniques.

This position requires demonstrated skill in:

·       Problem solving and critical thinking.

·       Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.

·       Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.

·       Skill in the use of a computer and applicable software, in conducting data searches, in evaluating and translating large amounts of data, and in critical thinking.

·       Skill in analyzing problems and devising effective solutions.

·       Using computers including application software plus peripheral hardware such as printers, scanners, or external drives.

This position requires the demonstrated ability to:

·       Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.

·       Maintain the confidentiality of sensitive information.

·       Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.

·       Manage and coordinate multiple tasks and priorities to meet necessary deadlines.

·       Work both independently and as a team player.

·       Compile, review, and analyze data; to prepare reports; to maintain accuracy and attention to detail; and to communicate effectively.

·       Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.

·       Maintain the confidentiality of sensitive information.

·       Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.

·       Manage workload and priorities to meet necessary deadlines.

·       Work both independently and as a team player.

·       Communicate clearly and concisely both verbally and in writing.

·       Work effectively in a cross-functional team composed of members from various business divisions.

·       Interpret technical information.

·       Bend, stoop, and safely lift items weighing 50 pounds.

·       Train others.

·       Research and document problem solutions.

Military Employment Preference

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

To receive a military employment preference, you must submit the required documents, as applicable, with your application. See How to Apply – Military Employment Preference.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

25B, 255A, IS, IT, SEI23, 2652, 8051

Click or copy and paste the following link into your browser to access Military Crosswalk information:

Military Crosswalk for Occupational Category - Planning, Research, and Statistics

How to apply:

You may apply through CAPPS Career Center or Work in Texas (WIT).

The following information is required with your submission. Your submission must include complete:

·       Employment history (month and year).

·       Duties and responsibilities.

·       Education.

·       Certifications.

·       Licenses.

·       Supplemental questions (if applicable)*.

We may reject submissions that do not include all the required information.

*If you are applying through WIT, log into CAPPS Career Center to access supplemental questions and review your submission.