Customer Service Specialist

VDart BPM is seeking a Customer Service Specialist to provide support in a remote call center environment. The role involves handling customer inquiries related to utility services and documenting interactions for issue resolution.

Responsibilities:

• Handle customer inquiries via Phone, Chat, and Email
• Support utility services such as Electricity, Water, and Gas
• Document interactions and assist with issue resolution

Requirements:

• 2+ years Customer Service experience
• 1+ year Call Center experience
• 6+ months Utilities experience
• High School Diploma or GED
• Reliable internet connection
• Quiet workspace