Key skills
Benefits administrationBenefits outsourcingProfessional services environmentMicrosoft OutlookMicrosoft ExcelMicrosoft ProjectMicrosoft WordMicrosoft OneNoteMicrosoft TeamsAnalytical thinkingProject managementProject ManagementTime Management
About this role
WTW is a company focused on empowering employers, employees, and retirees to navigate benefits. They are seeking a Project Manager 3 to manage benefits administration solutions for Fortune 500 companies, utilizing technical knowledge and problem-solving skills to deliver high-quality results.
Responsibilities:
- Proactively probes to understand client business requirements and works with the appropriate stakeholders to identify approaches/solutions that best leverage system functionality and WTW standards
- Consults with clients on medium/high complex issues, may need guidance on more complex issues and system related items
- Intermediate to advanced proficiency in all Global Outsourcing project management tools
- Leads internal initiatives outside of day-to-day client commitments
- Leads project teams with multifaceted, competing priorities, and deadlines
- Manages implementations and/or ongoing services of medium complex assignments across the spectrum of WTW lines of business, with high quality results and strong relationships
- Coaches and mentors team members and junior/new project managers to higher performance levels
- Performs and manages all responsibilities related to the Project Manager-3 role and complies with our security protocol
Requirements:
- 3–5 years of project management experience, preferably within benefits administration, benefits outsourcing, or a related professional services environment
- Working knowledge of Microsoft Office tools, including Outlook, Excel, Project, Word, OneNote, and Teams
- Strong analytical, critical‑thinking, and problem‑solving skills with the ability to assess issues and recommend solutions
- Demonstrated organizational and time management skills, with the ability to manage multiple projects and competing priorities effectively
- Proven flexibility and accountability, consistently delivering work with quality and excellence in a fast‑paced environment
- Ability to travel and work extended hours as needed based on project and client requirements