AI Product Engineer

Guidewire Software is a leading platform for P&C insurers, focused on embedding AI and GenAI across their cloud platform. The AI Product Engineer will collaborate with various teams to develop AI-powered capabilities that enhance operational efficiency and customer value.

Responsibilities:

• Design Agentic Workflows: Partner with PMs to decompose complex insurance tasks (like subrogation or underwriting) into multi-agent systems using agent frameworks
• Rapid Prototyping: Build the 'Version 0' of AI features. You will be the first person to turn a PM’s 'What if...' into a working demo that feels like the future
• Own the 'Eval' Loop: You won't just write code; you’ll define what 'good' looks like. You’ll build the evaluation frameworks to measure accuracy, tone, and reliability across thousands of insurance scenarios
• RAG/graph Architecture: Implement sophisticated Retrieval-Augmented Generation and graphs that can navigate the labyrinth of Guidewire’s multi-tenant data structures
• Bridge the Gap: Act as the technical translator between the 'Art of the Possible' (Frontier AI) and the 'Reality of the Regulated' (P&C Insurance)

Requirements:

• Deep experience with OpenAI/Anthropic APIs, vector databases, and orchestration layers
• You are a polyglot who can move between Python (for the AI/ML heavy lifting) and TypeScript/Java (to integrate with the Guidewire platform)
• You've likely built your own side projects or worked at an early-stage AI startup
• You understand user friction and how to solve it with LLMs
• You don't wait for a spec
• You see a manual, 'boring' insurance process and immediately start mapping out the agents needed to automate it
• Experience with Voice agents a plus