Business Operations Consultant

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Operations/Channel Development Consultant for a one-year contract assignment with one of our premier Infrastructure services clients in north Atlanta, GA. Contract has chance for extension. Must work hybrid in North Atlanta office .

Leads cross functional initiatives that align business processes, technology, and organizational goals during periods of transformation-such as mergers and acquisitions, new system implementations, operating model changes, or major strategic programs. This role ensures that people, processes, data, and technology come together cohesively to support seamless business operations.

The ideal candidate is a strategic thinker with strong program management skills, exceptional communication abilities, and a deep understanding of how business processes connect across departments.

Responsibilities :

• Integration Strategy & Planning
  • Execute integration plans that align with overall business objectives.
  • Identify dependencies, risks, and critical integration touchpoints across teams and systems.
  • Partner with leadership to define success metrics, integration timelines, and operating models.
• Cross Functional Leadership
  • Serve as the central liaison across departments-including Operations, IT, Finance, HR, Sales, and Product-to ensure alignment on all integration efforts.
  • Facilitate decision making and remove blockers for cross functional teams.
  • Lead workshops, working sessions, and communication forums to drive clarity and alignment.
• Process & System Integration
  • Assess current state and future state processes to identify gaps, redundancies, and optimization opportunities.
  • Work closely with technical teams to ensure systems (ERP, CRM, data platforms, etc.) support integrated business processes.
  • Oversee data migration, validation, and harmonization efforts during integration projects.
• Change Management & Communication
  • Deploy change management plans that support stakeholder adoption and minimize operational disruption.
  • Deploy communication strategies and materials that clearly articulate project objectives, progress, and impacts.
  • Deploy training and equip business users to adopt new processes and systems.
• Program & Performance Management
  • Create project roadmaps, dashboards, and reporting frameworks to track progress and outcomes.
  • Monitor KPIs and performance indicators to ensure integrations deliver expected value.
  • Drive continuous improvement and post integration optimization.

Required Skills:

• Bachelor's degree in Business, Management, Information Systems, or related field.
• 5-10 years of experience in business integration, business transformation, program management, operations, or a similar role.
• Strong understanding of cross functional business processes and enterprise systems.
• Excellent communication, stakeholder management, and facilitation skills.
• Proven ability to lead complex, multi department initiatives.
• Experience in M&A integration, ERP/CRM implementation, or enterprise transformation.
• PMP, Prosci, Agile, or similar certification.
• Operational knowledge of wealth management businesses.
• Experience working in fast changing or matrixed environments.
• Strategic thinking & problem solving.
• Relationship and stakeholder management.
• Change leadership.
• Analytical and operational mindset.
• Process mapping and optimization.
• Strong organizational and project management skills.
• Smooth integration of systems, processes, and teams.
• Minimal business disruption during transitions.
• Improved efficiency and collaboration across functions.
• Clear communication and strong alignment among stakeholders.
• Delivery of measurable value from integration initiatives.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy