CloudflareRemote
Senior Cloudflare One Specialist Solutions Engineer, US East
United States of America
Full Time
1 week ago
$234,000 - $321,000 USD
H1B Sponsor Likely
Key skills
Technical SalesSolutions EngineeringCybersecurityNetwork ArchitectureCloud Platforms - AzureCloud Platforms - AWSCloud Platforms - GCPSASEZero Trust NetworkingSecure Web GatewayCASBDLPDNS SecurityIdentity Provider IntegrationEmail SecuritySIEMNetworking FundamentalsRoutingSubnettingVPNSD-WANAnalyticsAWSAzureGCPSAMLCDNCloudflareProject ManagementCommunicationSalesZero TrustWAF
About this role
Cloudflare is on a mission to help build a better Internet, providing a global network that enhances the performance and security of websites. The Senior Solutions Engineer Specialist will act as a technical expert and strategic advisor, focusing on the Cloudflare One product suite and collaborating with sales to address customer needs in security and performance. This role requires strong communication skills and a passion for helping customers transform their network architecture.
Responsibilities:
- Serve as a trusted technical advisor to our customers, helping them architect the optimal solution for their business needs using the Cloudflare One product suite
- Guide qualified prospects through the solution design and proof-of-concept stages, effectively demonstrating the key capabilities and value of the Cloudflare One portfolio
- Collaborate with sales partners to consistently achieve pipeline generation and revenue goals
- Analyze customer IT landscapes and security requirements to develop robust architectures that support their strategic objectives
- Clearly articulate the benefits and technical differentiators of the Cloudflare One product portfolio against competing solutions
- Enhance customer retention by identifying, capturing, and communicating product gaps or feature requests to internal product and engineering teams
- Collaborate with Product Teams by being the voice of our customers by sharing insights, trends, and product gaps to help shape the product suite and solution roadmap
- Collaborate with our Partners to grow mindshare and grow our Partners technical proficiency
Requirements:
- 5+ years of experience in a customer-facing technical role such as Technical Sales, Solutions/Systems Engineering, or a related field
- Demonstrated experience presenting technical solutions and communicating the value of network and security transformation to senior-level executives
- Deep understanding of the modern cybersecurity landscape, including common threats (e.g., malware, ransomware, phishing, botnets) and mitigation strategies
- Fundamental knowledge of customer network and application architectures, including hybrid environments leveraging public clouds (Azure, AWS, GCP)
- Solid grasp of SASE concepts and Zero Trust networking architectures
- Hands-on experience with one or more of the following: Secure Web Gateway (SWG), CASB, DLP, DNS security (including DNS over HTTPS), Identity Provider (IdP) integration (SAML, OTP), Email Security, and SIEM/log analytics platforms
- Proficiency with networking fundamentals, including routing, subnetting, VPNs, and SD-WAN concepts
- Familiarity with client operating system fundamentals and software distribution methods
- Knowledge of the competitive landscape for CDN, WAF, DDoS mitigation, and Zero Trust Network Access (ZTNA) solutions
- Direct experience with Cloudflare's Zero Trust solutions (Access, Gateway, Browser Isolation, Email Security) is a significant plus
- Strong project management skills, with the ability to work to deadlines and prioritize effectively among competing goals