Citizens is committed to building innovative commercial card solutions that empower clients and communities. The role focuses on leading pricing strategy and revenue optimization for commercial card products, managing product roadmaps, and collaborating with cross-functional teams to enhance product offerings.
Responsibilities:
- Lead pricing strategy and revenue optimization for commercial card products
- Develop and manage product roadmaps, business cases, and go-to-market plans
- Analyze market trends, customer needs, and competitor offerings to inform pricing and product enhancements
- Support data-driven decision-making by interpreting data, conducting database queries, preparing visualizations, and proposing actionable recommendations
- Work with business partners to understand user requirements and align solutions with business strategies and goals
- Manage client contract lifecycle, including pricing terms, renewals, and compliance with contractual obligations
- Own portfolio and client performance dashboard reporting—design, maintain, and deliver insights to drive business decisions
- Collaborate with cross-functional teams (tech, sales, risk, compliance) to deliver new features and ensure regulatory compliance
- Monitor product performance, profitability, and key metrics; recommend improvements
- Support sales and marketing with training, collateral, and pricing tools
Requirements:
- 7+ years in product management, pricing, or revenue roles (preferably in commercial cards or payments)
- Strong financial modeling, market research, and analytical skills
- Experience with P&L management, pricing strategy, and client contract management
- Proficient in data analysis, database querying, and data visualization tools
- Advanced skills in Microsoft Excel and Visual Basic for Applications (VBA) for automation and reporting
- Excellent communication and stakeholder management abilities
- Familiarity with regulatory frameworks (e.g., Reg E, Visa/MC rules) and card payment technologies
- Bachelor's degree in Finance, Economics, Business, or related field; MBA/CPCP a plus