Senior Staff Software Engineer- GIA Platform

GEICO is seeking an experienced software engineer with a passion for building high-performance, low maintenance, zero-downtime platforms and applications. The Senior Staff Software Engineer will lead the strategy and execution of a technical roadmap, drive innovation, and enhance existing systems to support the company's insurance business transformation.

Responsibilities:

• Develop and drive the overall technical roadmap for the GIA Platform organization, aligning it with the organization's business goals and objectives
• Work closely with executive leadership, tech teams, and other cross-discipline stakeholders to build optimal strategy for delivering platform services
• Leverage technical and domain expertise to influence partners and leadership to create a force multiplier in achieving milestones in the team’s technical roadmap
• Provide thought leadership in GIA Platform, staying ahead of industry trends and emerging technologies to create effective strategy that minimizes business disruption while balancing the modernization of legacy platform components
• Lead the design and architecture of resilient and scalable platform services, considering both on-premises and cloud-based solutions
• Champion software development best practices and safe deployment processes to enable continuous, incremental delivery of business values
• Contribute directly to and leading by example in day-to-day engineering activities (writing feature code and automated tests, raising PRs and reviewing peers’ PRs, developing and managing CI/CD pipelines, production support, among others)
• Develop and maintain comprehensive incident response plans to address various disaster scenarios across multiple partner integration points
• Spearhead collaboration with various stakeholders in production readiness assessment and operational excellence
• Hands-on software engineering and SDLC best practices (Technical Review Documents, Architecture, Software Development, Code Reviews, Testing, Production Readiness Reviews, among others)
• Evaluate, select, and implement modern technologies and tools to enhance our integration with various partners including but not limited to processes, compliance, and visibility
• Stay current with industry best practices and emerging technologies to continuously improve our partner integration platform capabilities
• Act as a trusted advisor to technical and non-technical stakeholders
• Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
• Analyze cost and forecast, incorporating them into business plans
• Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, and demonstrate adaptability and sponsoring continuous learning

Requirements:

• Fluency in at least one modern language
• Proven track record of designing, implementing, and maintaining highly scalable, available and reliable system in production
• Understanding of security best practices and data encryption technology
• Understanding of SQL and NoSQL databases, including stateful services management and storage
• Understanding of networking, caches, key/value stores, load balancing, global load balancing, queues, DNS and CDN
• Deep knowledge of DevOps practices, methodologies, and principles, along with a solid understanding of on prem and public cloud-based network, compute, and storage technologies
• In-depth knowledge of hybrid cloud architecture, IaaS and PaaS technologies, container orchestration platforms (e.g., Kubernetes), cloud efficiency and observability etc
• Strong background in incident management
• Ability to create incident response playbooks, runbooks, incident triaging strategies, and post-incident analysis to drive continuous improvement in system reliability and availability
• Experience with open-source management and monitoring tools
• Experience with infrastructure automation, tooling, and configuration management frameworks (e.g., Puppet, Chef, Ansible, Pulumi, Terraform, etc.)
• Familiarity with cloud security best practices and compliance standards
• Excellent leadership skills with a passion for mentoring and fostering professional growth
• Strong problem-solving and analytical abilities, with a keen eye for detail and a passion for driving operational excellence
• Visionary thinker with the ability to anticipate future challenges and opportunities
• Exceptional leadership and communication skills
• Strong analytical and problem-solving capabilities
• Proven track record of successfully leading and building software in large and complex organizations
• 10+ years of professional experience in software development
• 8+ years of experience with architecture and design
• 6+ years of experience in open-source frameworks
• 4+ years of experience with AWS, GCP, Azure, or other cloud service providers
• Bachelor's degree in computer science, Information Systems, or equivalent education or work experience
• Go is preferred, .Net is a plus