Rimini Street, Inc. is a global provider of enterprise software support and managed services. They are seeking a Sr. Project Manager for their Pre-Sales organization to drive the successful delivery of programs and projects while ensuring compliance with governance frameworks and enhancing operational excellence.
Responsibilities:
- Establish and maintain clear documentation standards for Pre-Sales processes
- Ensure compliance with governance frameworks and best practices
- Partner with Sales, Marketing, and Delivery teams to align Pre-Sales processes with go-to-market strategies and customer engagement models
- Lead workshops and feedback sessions to identify gaps and continuously optimize workflows
- Design and deliver enablement programs for Pre-Sales teams, including onboarding materials, training sessions, and knowledge-sharing initiatives
- Maintain a centralized repository of Pre-Sales assets (e.g., case studies, demo scripts, RFP templates) for easy access and reuse
- Support the creation of technical presentations and solution demonstrations to enhance customer engagement
- Assist in responding to RFPs/RFIs by providing accurate technical documentation and process guidance
- Monitor and report on Pre-Sales KPIs, identifying opportunities for improvement and automation
- Direct and manage high-impact, critical projects and programs from initiation through completion
- Execute core program/project management processes: initiation, planning, execution, monitoring, control, and closure, including scope, cost, time, risk, resource, communication, and stakeholder management
- Continuously identify opportunities to improve efficiency, reduce costs, and enhance service and process quality
- Develop and track metrics and key performance indicators related to operations and projects
- Deliver regular program status reports to stakeholders
- Act independently to deliver programs and projects on schedule, within budget, and to scope, demonstrating strong self-motivation and accountability
- Monitor and manage program/project baselines - scope, budget, and schedule, addressing variances proactively
- Anticipate potential challenges; define problems, analyze root causes, and implement effective solutions
- Apply strong analytical and problem-solving skills to manage multiple priorities and complex factors simultaneously
- Contribute to company-wide initiatives that support growth and profitability
- Limited travel as needed to support global programs and initiatives
- Perform other job-related duties as assigned to meet evolving business needs
Requirements:
- Bachelor's degree in Business, IT, or related field (or equivalent experience)
- 10-15 years in Pre-Sales, sales operations, program management, or related roles with exposure to enterprise software solutions
- Exceptional leadership, time management, facilitation, and organizational skills
- Proficient at Microsoft Office Suite, project management tools (Smartsheet, MS Project) and Salesforce
- Strong documentation and process design skills
- Excellent communication and stakeholder management abilities
- Strong documentation skills (Word, Visio, Excel, and PowerPoint)
- Experience with CRM systems, especially SalesForce.com
- Understanding of ERP systems, including functionalities, process and shared challenges
- Ability to work in highly virtual environments and teams; Disciplined to perform in a ‘work from home' environment
- Process improvement
- Ability to work in a fast-paced, global environment
- Strong analytical mindset with attention to detail
- Collaborative approach and willingness to drive change