About this role
• Assist with daily maintenance tasks, such as service requests and property make-ready.
• Respond to maintenance related issues in a timely manner
• Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the tenant’s satisfaction.
• Ensure maintenance requests are handled as quickly, efficiently and effectively as possible and always completed within 24 hours. Inform Property Manager and resident if work delayed due to needed parts.
• Promptly communicate with the property manager concerning all maintenance issues at the property.
EDUCATION/KNOWLEDGE/SKILLS/ABILITIES:
• High school diploma or equivalent is required.
• At least five years of experience in the property management industry or directly related field.
• General knowledge of all aspects of maintenance repair and service including plumbing, electrical, appliance repair, HVAC, general maintenance.
• Previous renovation/rehab or minor construction experience.
• Ability to read, write and understand English.
• Ability to use general office equipment, such as telephone, computer, printer, copier, and etc.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance.
• Must maintain a valid driver’s license, clean