Tracks Attendant

Description

Job Summary

Fun Spot is seeking enthusiastic and guest-focused individuals to join our dynamic team as Tracks Attendant Team Members. As a member of our tracks team, you will play a crucial role in creating memories and enjoyable experiences for our guests.

Why Fun Spot

We at Fun Spot America Theme Parks will continually strive to maintain the highest levels of safe, clean, family fun for the most important people on earth, our guests. We operate our values based on the golden rule of treating others the same way that we ourselves want to be treated.

At Fun Spot America Theme Parks, we hold our team members to the highest standards, expecting them to embody the seven principles of Love Works:

Patient – Kind – Trusting – Unselfish – Truthful – Forgiving – Dedicated

Department: Tracks

Reports to: Tracks Lead and Tracks Department Manager

Pay Range: $14.00-$16.00

Location: Orlando, Kissimmee

Availability requirements: At least 1 weekend day until closing and 1 weekday required 

Work Status: part-time under 30 hours per week

Key Objectives

• Engage with guests by greeting them with a friendly and welcoming attitude, providing excellent guest service.
• Collaborate with team members to ensure smooth operation of the park. 
• Assist guests and respond to any questions or concerns
• Follow all track safety operation guidelines to ensure a safe working environment.
• Collaborate with team members to ensure the smooth and safe operation of the go-kart tracks
• Spiel and communicate go-kart track safety rules and guidelines to all guests
• Inspect the go-kart tracks to ensure their safety.
• Screen guests to ensure go-kart track and height requirements are followed.
• Ensuring proper loading and unloading of the go-kart tracks.
• Check restraints and gates to ensure they are secure.
• Scan go-kart track area before start of every ride to ensure all guests are properly seated and the ride is safe to start
• Communicate any guest service or ride safety concerns to leadership.
• Stay in safe zones during the rides operation. 
• Maintain cleanliness and sanitation standards in the track areas.
• Maintain a professional image at all times.
• Complete any other duties to assist with the operation of the park.

Requirements

Qualifications

• Greet guests with a friendly and welcoming attitude, providing excellent guest service.
• Ability to complete and pass the International Ride Operator Certification exam.
• Previous experience in ride operations is preferred but not required.
• Excellent guest service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Team player with a positive attitude.
• Compliance with Fun Spot America Theme Park’s drug-free workplace policy, including consent to pre-employment drug testing and adherence to federal, state, and local laws regarding drug and alcohol use.
• Successfully undergo a comprehensive background check and motor vehicle check when applicable.

Physical Requirements

• Ability to move around and stand for long periods of time
• Visual Acuity 
• Tolerance of Temperature Fluctuations
• Ability to pass a physical agility test*
•  Completing a 200-foot relay in under 60 seconds
•  Climbing the levels of a multi-level go-kart track
• Starting and maneuvering go-karts, including double-karts, on inclines and flat surfaces
• Safely rotating and repositioning weighted karts

*We appreciate your interest in the Tracks Department position. Please note that this role requires a level of physical agility to ensure the safety and efficiency of our operations. As part of our commitment to maintaining a secure and productive work environment, all candidates applying for positions within the Tracks Department are required to pass a physical agility test.

The physical agility test is designed to assess an individual's ability to perform tasks that are integral to the Tracks Department's responsibilities. Candidates must demonstrate physical fitness and agility to meet the demands of the role. The test may include but is not limited to tasks such as lifting, carrying, and maneuvering objects, as well as navigating challenging terrains.

It is important to understand that failure to meet the physical agility requirements for the Tracks Department does not disqualify you from employment with our organization. In such cases, individuals who do not pass the physical agility test will be considered for placement in alternative departments where their skills and abilities align with the job requirements.

Our goal is to provide equal employment opportunities and accommodate the diverse abilities of our workforce. We are committed to ensuring that every employee is placed in a role where they can thrive and contribute effectively to our organization.

We appreciate your understanding and cooperation in this matter. If you have any concerns or require further clarification regarding the physical agility test or the alternative department placement process, please do not hesitate to contact our Human Resources department.

Thank you for considering a career with us.

Benefits

• 401K eligibility after 6 months of continuous service with company match available (for those 21 years and older)
• Birthday PTO immediately for part-time or full-time positions
• Holiday double pay
• Summer and Holiday Bonus (subject to performance) 
• Pay on-demand (for those 21 years and older)
• In-park food and beverage team member discounts
• Discounted Fun Spot America Theme Park admission
• Discounted Fun Spot America Theme Park retail
• Discounts to local partner attractions
• Optional voluntary benefits to enroll in, including Lyric and Legal Shield

Compensation Philosophy

Our compensation philosophy is rooted in fairness and equity. We consider candidates' experience, qualifications, and the value they bring to our organization when determining compensation. We are committed to transparency and providing competitive and fair compensation packages.

Equal Opportunity Employer

At Fun Spot America Theme Parks, we embrace diversity, inclusion, and equal opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.