Key skills
Leadership
About this role
About
Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview
The Bloomingdale’s Barista/ Café Associate creates and sells food and beverages following established standards, providing caring hospitality, product knowledge and exceptional customer service.
Essential Functions
- Demonstrate current and working knowledge of beverages (alcoholic, and non- alcoholic, coffee/ espresso bar, retail and food stations
- Produce and present freshly prepared products following standard approved recipes, meeting speed of service standards
- Follow company standards and maintain work area and equipment in accordance with Health Department standards. Maintain personal hygiene and professional dress code in compliance with company expectations
- Follow Service Steps and Selling skills providing an exceptional customer experience
- Educate, sample, and serve customers distinctive and desirable food and beverage products
- Open and/or close area following appropriate checklist, verifies completion with Manager on Duty
- Maintain stock levels and standards in product presentations, merchandising and signing standards
Competencies
- No Education or Experience Required
- Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
- Serve Safe Alcohol Certification
- Food Safety Certification
Physical Requirements
- Prolonged periods of moving and standing for at least 2 consecutive hours.
- May involve reaching above eye level and crouching.
- Frequent use of computers including handheld equipment, cash register and ability to process register transactions.
- Frequently lift/move up to 25 lbs.
This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
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