Patio Server, Full Time Seasonal (May to September)

Company Description

Located in the heart of Vancouver at Fairmont Pacific Rim, our patio offers a vibrant and dynamic outdoor dining experience during the spring and summer months. This includes a lively patio service alongside our seasonal food truck, creating a unique and energetic atmosphere for both guests and colleagues.

Job Description

What is in it for you:

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $21.65 per hour
• Complimentary work meals through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
• Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
• Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
• Distinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the city

What you will be doing:

• Provide warm, engaging, and attentive service to all guests in the patio area
• Take food and beverage orders accurately and efficiently, offering recommendations when appropriate
• Deliver food and beverages in a timely manner, ensuring presentation and quality standards are met
• Support service operations for the patio food truck, including order coordination, guest interaction, and maintaining service flow
• Anticipate guest needs and respond promptly to requests to enhance the overall experience
• Maintain thorough knowledge of menu offerings, including food truck features, food, wine, and cocktails
• Ensure cleanliness and organization of the patio area, food truck station, and service areas
• Work collaboratively with kitchen, food truck, and bar teams to ensure seamless service
• Handle guest concerns professionally and escalate when necessary
• Follow all health, safety, and responsible alcohol service standards
• Assist with opening and closing duties, including set-up and breakdown of the patio and food truck operations

• Other duties assigned

Qualifications

Your experience and skills include:

• Previous serving experience in a high-volume or outdoor dining environment preferred
• Strong communication and interpersonal skills
• Ability to multitask and remain composed in a fast-paced setting
• Passion for hospitality and creating memorable guest experiences
• Knowledge of food, wine, and cocktails is an asset
• Valid Serving It Right certification required
• Flexibility to work evenings, weekends, and holidays

Additional Information

Your team and working environment:

You will work alongside a passionate and energetic team that thrives on collaboration, communication, and creating memorable guest experiences. The team supports one another during high-volume service while maintaining a fun, engaging, and professional atmosphere.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS